Intake Manager - Avalon Wellness & Recovery Center

**Job Title: ** Intake Manager - Substance Use Disorder (SUD)

**Location: ** Lawrence, KS

**Position Type: ** Full-Time

**Overview: **

We are seeking a dedicated and compassionate Intake Manager to join our team in providing exceptional care for individuals struggling with Substance Use Disorders (SUD). The Intake Manager will play a pivotal role in overseeing the intake process, ensuring that clients receive prompt, accurate assessments and that they are connected with appropriate services. This position requires a strong understanding of addiction treatment, excellent communication skills, and the ability to lead a team in a fast-paced environment.

**Key Responsibilities: **

1. **Supervision and Leadership: **
- Manage and supervise the intake team, providing guidance, support, and training to ensure effective operations.
- Foster a positive and collaborative team environment that prioritizes client care.

2. **Intake Process Oversight: **
- Oversee all aspects of the client intake process, including initial screenings, assessments, and the development of service plans.
- Ensure that all intake procedures follow organizational protocols and comply with regulatory standards.

3. **Client Engagement: **
- Conduct interviews and assessments to gather comprehensive information about clients’ needs, history, and goals.
- Establish rapport with clients, families, and referral sources to facilitate seamless admissions and connections to services.

4. **Collaboration: **
- Collaborate with clinical staff, case managers, and community resources to coordinate comprehensive care for clients.
- Develop and maintain relationships with referral sources, community organizations, and other stakeholders.

5. **Data Management and Reporting: **
- Maintain accurate and up-to-date records of client intakes and assessments in compliance with privacy regulations.
- Generate reports and analyze data related to intake processes and client demographics to improve service delivery.

6. **Quality Assurance: **
- Monitor and evaluate the effectiveness of the intake process and make recommendations for improvements.
- Participate in ongoing training and professional development to stay current with best practices in SUD care and intake services.

7. **Crisis Management: **
- Provide support and intervention in crisis situations, ensuring that clients receive immediate care and appropriate referrals.

**Qualifications: **

- Bachelor’s degree in Social Work, Psychology, Counseling, or related field; Master’s degree preferred.
- Minimum of [2] years of experience in behavioral health, with a focus on substance use disorders preferred.
- Previous experience in an intake or admissions role is highly desirable.
- Strong knowledge of SUD treatment modalities and best practices.
- Excellent interpersonal and communication skills, with the ability to engage effectively with clients and families.
- Proven leadership and team management abilities.
- Familiarity with electronic health record (EHR) systems and data management.
- Ability to work flexible hours, including evenings and weekends as needed.
- Certification in addiction counseling or a related area is a plus.

**Benefits: **

- Competitive salary 
- Supportive and collaborative work environment.

**Application Process: **

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experiences relevant to this position. We look forward to your application!

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**Avalon Wellness & Recovery Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**