Intake Specialist - Baltimore City Community College

Description/Job Summary

The Intake Specialist is responsible for processing new student applications and registrations. This includes completing customer/student scheduling, administering departmental surveys, entering test results and other data for Workforce Development programs.

Responsibilities/Duties

• Responsible for intake and referral of students enrolling in Workforce Development courses.
• Strong customer service skills.
• Conducts quality checks for student registration and enrollment forms.
• Submits student registration forms to the registration staff.
• Schedule placement tests to incoming students. Advise students of score and assign them to the appropriate class(es)
• Perform other duties as assigned.

Required Qualifications

• High School Diploma or GED
• Good customer service skills
• Exp in working in Higher Education

Preferred Qualifications

• Bachelor's Degree
• At least 5 years working in Higher Education