Intake Specialist - Onsite - Eduvention Mentoring and Consulting

Eduvention Mentoring & Consulting is a behavioral health practice dedicated to empowering individuals facing mental and behavioral health challenges through compassionate mentoring and consulting services. Our mission is to deliver the highest quality care to our clients and their families, offering a comprehensive range of services focused on exceptional mental health solutions and achieving the very best clinical outcomes. We are currently looking for a welcoming and motivated Intake Specialist to manage the entire intake process for individuals seeking EMC services.

Responsibilities:

Evaluates and Determines Patient Eligibility:

• Accurately assesses patient eligibility for third-party reimbursement programs.
• Efficiently processes patient data for seamless admission into health services.
• Professionally addresses inquiries from prospective patients.

Conducts Client Eligibility Assessments:

• Diligently conducts eligibility assessments for clients, adhering to program-specific processes and guidelines.
• Actively participates in client recruitment and community education initiatives, promoting awareness of services, programs, and eligibility criteria.
• Proficiently identifies client payer sources, including Medicaid, Medicare, and other third-party insurance providers.

Manages Client Information and Records:

• Accurately completes necessary paperwork and meticulously enters eligible client data into electronic systems.
• Maintains comprehensive and well-organized eligibility files.
• Conducts timely eligibility renewals, adhering to program requirements.

Facilitates Client Onboarding and Appointments:

• Confirms eligibility appointments with clients and schedules appointments with potential clients.
• Efficiently schedules initial service appointments upon determination of eligibility.
• Provides clients with clear instructions and lists of required eligibility documentation.

Collaborates with Administration on Data Collection:

• Works collaboratively with administration to ensure accurate and comprehensive collection of data for financial, operational, compliance, and quality reporting purposes.

Qualifications:

• Bachelor's degree preferred 
• Minimum [1-2] years of experience working as an Intake Specialist or similar role within behavioral health, mental health or healthcare related field 
• Knowledge of medical and insurance terminology including Medicaid, Medicare and other third-party insurance carriers
• Excellent interpersonal and communication skills, ability to build positive relationships
• Ability to work independently with minimal supervision
• Strong organizational and time management skills
• Experience in industries working with specific populations, preferred (e.g., children, adolescents, veterans, elderly) 
• Bilingual proficiency in English and Spanish, preferred
• Reliable transportation to work onsite at our corporate office in Northwest Houston

Compensation: $15-20/hour DOE

Eduvention Mentoring and Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all contractors and employees.

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