Intern (Hourly) - Gold Key PHR - Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

The Intern will be partnered with one of our properties and assigned to a specific operational area.  This individual will perform the functions of the role assigned while learning about hospitality and hotel/resort/F&B operations overall.

Responsibilities of Gold Key|PHR hourly Associates:

1. Know your job.  Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.
2. Be on time.  Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.
3. Be on stage.  Associates are friendly, approachable, and always willing to assist.  Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene
4. Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company’s service culture, “The Keys to Making it Right.”
5. Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.
6. Use your tools. Use the approved tools and checklists to complete assigned tasks.
7. Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality.  Associate meets goals and measures as defined by Department Leadership.
8. Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.
9. Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.  
10. Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.
11. Other duties as assigned