International Undergraduate Admissions Counselor - Utah State University

Overview:

The International Undergraduate Admissions Counselor (Program Coordinator I) plays an essential role in the Office of Global Engagement by facilitating the recruitment, admission, and academic success of international students at Utah State University. The successful candidate is expected to be a dynamic team member supporting International Student and Scholar Services (ISSS), Study Abroad, and International Programs in the Office of Global Engagement. Responsibilities include assisting prospective students, reviewing undergraduate student application materials, evaluating international credentials, and coordinating international transcript articulation.

 

This position is telework eligible within the state of Utah.

Responsibilities:

• Accurately and efficiently review and maintain undergraduate student applications in the application management system.
• Manage applications from intake to department referral, which includes data entry, uploading supplemental items, and corresponding with department advisors/liaisons.
• Accurately interpret and evaluate official international transcripts and calculate grade point averages.
• Monitor/respond to emails from potential applicants, assisting them with the application process, application portal, and communication with their prospective academic department.
• Process and verify test scores (IELTS, TOEFL, MET, Cambridge).
• Coordinate articulation of international courses and credits, including communication with students, the Registrar’s Office, academic departments, and academic advisors, and assigning appropriate transfer credit on student records.
• Communicate and collaborate with Global Engagement team members regarding the admissions policies and procedures for international degree-seeking, non-degree-seeking, and exchange students.
• Communicate and collaborate with other units and personnel such as the Office of Admissions, Registrar’s Office, Student Orientation and Transition Services, Intensive English Language Institute, Athletics, academic advisors, and program coordinators.
• Assist in tracking admission and enrollment trends.
• Serve on scholarship, waiver, English language proficiency appeal, and other committees.
• Other job-related duties as assigned.

Qualifications:

Minimum Qualifications:

• Associate degree plus two years of related work experience; or a bachelor’s degree in a related field; or an equivalent combination of education plus experience is required.

Preferred Qualifications:

• Master’s degree in a related field.
• Experience traveling overseas or living/working in different cultural settings.
• Experience with database and records management.
• Familiarity with international educational systems, grading scales, and curricula.
• A broad knowledge of and experience with university admissions, credential evaluation, academic policies and procedures, articulating transfer credit, and student services.
• Familiarity with application management systems (CRM Recruit, Salesforce, or similar).
• Familiarity with data and file management systems (Banner, Box, ServiceNow, or similar).
• Familiarity with regulations for F-1 students.

Knowledge, Skills, and Abilities:

• Exceptional interpersonal skills, including adeptness in relating easily, effectively and equitably with students from diverse cultural backgrounds.
• Excellent written communication skills in English.
• Competency in maintaining confidential information.
• Ability to make administrative/procedural decisions and judgments.
• Ability to coordinate and organize meetings.
• Skilled in the use of personal computers and related software applications.
• Skilled in organizing resources and establishing priorities.
• Skilled at records maintenance.
• Ability to lead and train staff and/or students.
• Ability to interact with students, faculty and/or staff in a team environment.
• Knowledge of information gathering methods and procedures.
• Knowledge of communication principles, media, and marketing techniques.
• Ability to gather and analyze statistical data and generate reports.
• Program specific knowledge, skills, and abilities as described in recruitment notice.
• Ability to exercise a high level of creativity, decision making, problem solving, and discretion as work is varied and may be undefined.

Required Documents:

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Name and contact information for 3 professional references to be entered into the Candidate Profile
3. Cover Letter addressing each of the responsibilities, expectations, and qualifications to be uploaded or typed/pasted into a text box at the end of the application

**Document size may not exceed 10 MB.**

Advertised Salary:Commensurate with experience, plus excellent benefits ADA:

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights:

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

 

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

 

*updated 04/2024

Notice of Non-discrimination:

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023