Enterprise Systems Administrator - Billy Graham Evangelistic Association

Is God calling you to ministry?

For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

CHRISTIAN PURPOSE AND EXPECTATIONS:

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Department Detail – The Information Technology (IT) Department at BGEA consists of the following areas: IT Operations (networking, routing, storage, server support, services provisioning, security cameras, phones), Helpdesk (desktop support, event support, mobile device support), Application Development and Support (Donor and Financial systems support, custom application development and support, report writing, Tableau data visualization), and Cyber Security (cyber security defense, awareness, monitoring and analysis, and compliance). The IT department furthers the mission of BGEA through supporting, developing, scaling, and securing the assets, infrastructure, and programs required by all areas of the ministry while maintaining and ensuring their availability.

Job Summary – The Enterprise Systems Administrator position will be the lead Engineer as it pertains to managing the installations, and administration of Human Resources, Financial, and IT Business applications on existing and future IT server infrastructure.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Lead to implement, update, and maintain enterprise level configuration management products
• Installs, and configures multiple new and existing Human Resources, Financial and Business Applications on existing Windows and Linux Servers
• Management of multiple system application environments; production and non-production
• Oversees the Change Control Management process for multiple applications in multiple environments with a primary responsibility for PeopleSoft environments.
• Serves as the point-of-contact for PeopleSoft applications in regards to the Application Deployment and Installs on existing Servers
• Completes automated scripting with various languages (e.g., VBScript, Powershell) for making repeatable and accurate packaging processes and deployment of packages and applications
• Supports the development of operational guidelines and Standard Operating Procedures (SOP’s) to prevent and/or resolve recurring server and/or application problems
• Works closely with the Database Administrator to ensure applications can be successfully implemented in accordance with current storage and Database designs
• Provides support to the Business Analysts, Application Developers, and 3rd party Vendors in the installation and troubleshooting of various applications provided
• Implement, update, and maintain enterprise level configuration management products.
• Validates deployment plans for compliance within existing performance limitations of the current enterprise servers and systems
• Creates documentation of new and existing system and server configurations and procedural information, and ensures system and server configurations documentation is complete and accurate
• Supports HR, Financial, and Business Application vendors when appropriate
• Communicates all computer network, system and service problems and outages as it pertains to new and existing HR, Financial, and other Applications immediately to the appropriate teams
• Performs PeopleSoft data and systems architect duties; analyzes data resource and server capacity and forecasts growth requirements; recommends server, hardware and RDBMS upgrades and enhancements to meet long-term needs; provides enterprise-level short- and longterm planning advice on technical enterprise database and systems management and utilization issues; promotes the effective sharing and utilization of common data across applications and departments/business units; researches and recommends software, hardware and other tools for data warehousing and data mining solutions; develops and deploys software to support data extraction, manipulation and reporting.
• Administers PeopleSoft enterprise database security processes and procedures; develops, recommends and implements security permissions, privileges, standards and guidelines.
• Installs, configures and integrates PeopleSoft application software over data management systems and supporting components and services; installs, upgrades and implements application fixes and patches; administers enterprise application software to ensure security and performance optimization.
• Performs highly complex systems management functions at an enterprise level; installs, configures, integrates, tests, maintains and administers enterprise operating system software, including system monitoring and management software, for production, development and supplemental servers running enterprise applications and supporting components; installs and monitors system level security structures and protocols; ensures disaster response and recovery processes are followed.
• Provides advanced technical support to PeopleSoft and web team developers and users including advice and guidance on complex processes and system interdependencies; troubleshoots operational and systems issues ranging from difficult to highly complex, including problems with multiple solutions and potential significant consequences; works with other IT staff to develop and implement or recommend the implementation of appropriate solutions to complex problems.
• Oversees, reviews and responds to developers on PeopleSoft application customization and security requests, ensuring that development standards are followed, application changes are documented, change control procedures are strictly enforced and change projects are migrated across applications environments in an orderly manner.
• Develops and maintains schematics and other documentation of PeopleSoft database and systems architectures and administration processes
• Expertise in installation, configuration, setup, security and management of the PeopleSoft Internet Architecture PIA environment and related processing objects.
• Successfully performed PeopleSoft PeopleTools upgrades, most recently version 8.5x to 8.57.
• Involved in PeopleSoft Application upgrades.
• Extensively worked on PeopleSoft Security on PeopleTools 8.5x.
• Comprehensive experience in setting up security in HRMS, Financials, CRM, EPM, and Portal environments.
• Successfully installs and configures BEA Web Logic Server 11g/10g/9.1, Application Server components namely Tuxedo 11g/10g/8.1.
• Ensured system availability by implementing failover by spreading multiple WebLogic Web Server domains.
• Peoplesoft Administrators maintain the computing environment by identifying PeopleSoft system requirements, installing upgrades, and monitoring the system's overall performance. Responsibilities highlighted on sample resumes of Peoplesoft Administrators include installing and configuring application server domains on Windows platforms and configuring Change Assistant for upgrades while applying updates and fixes.

Marginal Duties and Responsibilities

• Other duties as assigned

Job Specifications

Skills and Knowledge

• Bachelor’s Degree in Business, Computer Science or other related field, or the equivalent combination of education, training or experience
• 5+ years' experience with PeopleTools 8.55 or above in PeopleSoft  HCM, Finance or Campus Solutions version 9.2.
• Strong knowledge of and adherence to SDLC process and implementing best practices.
• 2+ years experience working in Project Management at an enterprise level
• Advanced skill maintaining accuracy with attention to detail and meeting deadlines
• Significant experience in IT solution creation and delivery with increased business intelligence
• Advanced research, analytical, and problem solving skills
• Advanced organizational, planning and time management skills
• Effective skill communicating with all levels within an organization
• Experience working in cross-functional, multi-dimensional teams and projects
• Effective relationship building, negotiation and facilitation skills
• Effective skill exercising initiative and using good judgment to make sound decisions
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
• Advanced skill analyzing and organizing problems or work processes for technical solutions
• Ability to work independently and in a team environment
• Experience in translating business requirements into technical solutions

Physical/Mental Demands

• Extended weekday and weekend work hours as needed

Working Conditions

• Conventional office environment
• Duties involve working closely with others, under pressure, despite interruptions

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

Statement of Faith

These core beliefs make up the foundation upon which all our ministry endeavors are based.

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world.  (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16).
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
  (Matthew 28:19; John 10:30; Ephesians 4:4-6).
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15).
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Furthermore, we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7).
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10).
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15).
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  (1 Corinthians 12:12, 27; Ephesians 1:22-23).
• We believe that the ministry of evangelism (sharing and proclaiming the message of salvation only possible by grace through faith in Jesus Christ) and discipleship (helping followers of Christ grow up into maturity in Christ) is a responsibility of all followers of Jesus Christ.  (Matthew 28:18-20; Acts 1:8; Romans 10:9-15;1 Peter 3:15).
• We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made for each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9).
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.  (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15).
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.  (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10).
• We believe God wonderfully and immutably creates each person biological male or female.  These two distinct, but complementary sexes together reflect the image and likeness of God.  Rejection of one’s biological sex is a rejection of God’s merciful design and creative order.  (Genesis 1:26-27; Mark 10:6; 1 Corinthians 6:9; Deuteronomy 22:5).

Expectations for Ministry Employment

As an employee of Billy Graham Evangelistic Association:

• I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him.
• I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world.
• I agree that the purpose of my employment with BGEA is to further its Christian purpose, that I am prepared to assist in accomplishing that purpose, and that my role with BGEA plays a vital part in carrying out its Christian purpose and mission.
• I understand that I must exhibit conduct that is consistent with BGEA’s expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies including Christian Conduct.
• I understand that BGEA has the right and the responsibility to ensure that its Christian religious purpose is carried on with the highest standards and is not harmed or impeded by conduct that is inconsistent with the Bible, BGEA’s Statement of Faith, its Christian religious purpose, or its policies
• I understand that any of my conduct which is not in keeping with the scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies, is inconsistent with BGEA’s Christian religious purpose.
• I understand that if my conduct is determined by BGEA to be inconsistent with its Christian religious purpose, the result will be corrective action up to and including termination from employment.

The Title VII Exception for Employment

The Billy Graham Evangelistic Association (BGEA) is a faith-based religious organization committed to spreading the Good News of Jesus Christ through every effective means.  Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith.  Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 2000e-1.