Janitorial Account Manager - ATALIAN Global Services US

Pay Rate: $45,000/year

Job Description: 

The Area Manager works directly with the Sr. Operations Manager to facilitate the supervision of multiple accounts with numerous employees. The Area Manager will operate a cost-effective profitable business while supervising branch personnel and coordinating administrative, operational, and HR functions. 

Job Responsibilities 

• Confers with Account Managers to determine or prioritize routine cleaning, special projects, or other assignments. 
• Adheres to customer specifications with budget and labor constraints. 
• Plans, organizes and controls supplies, equipment, and personnel necessary to meet client satisfaction and company standards. 
• Collaborate with Sr. Operations Manager to analyze the results of the work-site operations and take immediate corrective action when performance deviates from company standards.  
• Reviews inspections, Quality Control Reports, and work tickets. 
• Prepare budget estimates and monitor expenses against budget allocations. 
• Maintaining records and submitting reports pertaining to personnel, equipment, supplies and expenses.  
• Respond to and resolve after-hours and emergency calls on the phone or in-person when matters require direction or decision. 
• Attends and participates in-company programs, promotes positive morale, and follows company policies, procedures, and programs. 
• Trains and inspects work in progress and upon completion in the accounts with assistance from the Account Managers. 
• Completes and keeps reports of timekeeping, incident reports (injury and property) and maintenance records.  
• Distribute and collect weekly/biweekly timecards. Ensure accuracy of data and completion prior to sending to the payroll department. 
• Maintains distribution and delivery of supplies and equipment to Account Managers and custodial staff. 
• Maintains good client relations. Resolves all customer issues in a timely manner. 

Requirements 

• Minimum of 3-5 years' experience in managing a janitorial operation, preferred. 
• Knowledge of human resource policies and practices, including the development of staffing plans and job descriptions, employee relations, training, safety. 
• Good written and verbal communication skills. 
• Ability to proactively establish and maintain effective working relations with employees and other departments. 
• Technical knowledge of all aspects of janitorial service delivery. 

What ATALIAN Offers: 

• Comprehensive Medical, Dental, Vision, and Life Insurance. 
• Daily Pay Options
• 401K with match. 
• Opportunity for career growth. 
• Paid vacation time and paid sick time. 
• Competitive wages. 
• Retail discount with T-Mobile