Janitorial Operations Manager-29123 - Harvard Maintenance, Inc

Position Objective

Company Overview: 

 The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States.  We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit.  Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization.   The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles.  People are also at the center of our Core Values.  Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”.

Position Overview:

We are seeking a highly organized and experienced Janitorial Operations Manager to oversee and optimize our janitorial services operations.

Essential Duties and Responsibilities

• Responsibilities:

• Leadership and Team Management:
• Lead, motivate, and supervise a team of janitorial staff, providing guidance, support, and training as needed.
• Develop and implement performance goals and standards for the janitorial team, regularly assessing individual and team performance.
• Foster a positive work environment, promoting teamwork, collaboration, and open communication.
• Operations Oversight:
• Develop and implement efficient processes and workflows to ensure the smooth and effective delivery of janitorial services.
• Monitor and maintain high cleanliness standards throughout the facility, conducting regular inspections and audits to identify areas for improvement.
• Implement and enforce safety protocols and procedures to ensure a safe working environment for staff and clients.
• Client Relationship Management:
• Establish and maintain strong relationships with clients, addressing their concerns, and ensuring their satisfaction with janitorial services.
• Conduct regular client meetings to assess needs, identify areas for improvement, and provide recommendations for enhancing service delivery.
• Collaborate with the sales team to identify opportunities for upselling or expanding janitorial services to existing clients.

Knowledge and Skill Requirements

• Qualifications:

  • Proven experience in janitorial operations management or a similar role, ideally within facility management or cleaning services industry.
  • Strong leadership and team management skills, with the ability to inspire, motivate, and develop a team.
  • Excellent organizational and multitasking abilities, with keen attention to detail.
  • Solid understanding of janitorial best practices, cleaning techniques, and equipment.
  • Effective communication skills, both verbal and written, with the ability to build and maintain positive client relationships.
  • Proficient in using computer software and systems for operational and reporting purposes.
  • Knowledge of safety regulations and procedures related to janitorial services.
  • Ability to work flexible hours, including evenings and weekends, as needed.

   

  Why You’ll Love joining Harvard’s team:

  • Competitive salary
  • Benefits: Car Allowance; Health, Dental, Vision, and Disability insurance; 401k; Health Spending Accounts; Paid time off and Holidays
  • Recognition and Professional Development Programs
  • Stability and growth opportunities
  • An Equal Opportunity Employer --- M/F/D/V

   

Physical Demands and Work Environment:

• Hold professional conversations with clients, subordinates, and colleagues
• Operate all basic office technology
• Ability to conduct face-to-face discussions with individuals or groups at all professional levels
• Work in close proximity to others
• Work outdoors in all changing weather condition in geographical area
• Standing and/or walking, sitting, stooping, or kneeling

Compensation

Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.

An Equal Opportunity Employer --- M/F/D/V

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