John Paul Home Hospice Account Executive - LiveWell Partners

Account Executive

Compensation: Salary, processed bi-weekly, plus bonus structure.

Shift Type: Full-time, local travel, Monday - Friday.

Benefits:

• 100% Paid Monthly Premiums for Medical, Dental, & Vision Insurance 

• 100% Paid Monthly Premiums for Short-Term Disability Coverage

• Cell Phone Reimbursement

• Paid Holidays 

• Paid Bereavement

• Supportive & Positive Culture

Summary

The Account Executive develops business partnerships generating hospice referral growth by making effective sales contacts, calls, and presentations. The Account Executive serves as the agency staff liaison with physicians, facilities, discharge planners, and community agencies. This role is responsible for the overall development and referral growth of the assigned territory.

Primary Responsibilities:

• Assume responsibility for the overall development and referral growth of assigned territory and accounts, including facilities, physicians, and community agencies.

• Develop, implement, and evaluate quarterly and annual territory plans to achieve growth goals and to implement agreed upon strategies and actions.

• Develop business relationships with providers by making effective sales calls and presentations to targeted referral sources.

• Maintain professional and clinical knowledge of provider services.  Act as a liaison between referral partners and agency to communicate information about new products, programs, and service delivery.

• Meet with patients and families to discuss hospice, address individual needs / concerns, and manage expectations; obtain signed consent documents.

• Take the initiative in building relationships within the admissions department and with the appropriate patient care resources staff to assure the establishment of effective communication with referral sources and internal stakeholders.

• Update and maintain customer and competitor profiles, log daily call activity, and document plans for follow up activities with referral sources.

• Serve as agency staff liaison with physicians, facility nurses, social workers, discharge planners, and community agencies; work with various community agencies to facilitate the delivery of appropriate services for potential patients.

• Participate in marketing efforts for the purpose of educating the healthcare community about hospice programs, including physician calls, lunch and learns, health fairs, and CEU programs for healthcare providers.

• Prepare monthly tracking reports on referral sources and keep agency informed of key marketplace changes relating to providers and competitors.

• Understand that teamwork is a crucial part of our business. Work well with colleagues, no matter the circumstances.  Using individual skills, cooperate with others, and accept and provide constructive feedback despite any personal conflicts between individuals involved.

• Utilize current agency and / or department specific software to complete assignments.

• Perform other duties as reasonably assigned.

Minimum Qualifications:

• Bachelor’s degree in marketing or related field or equivalent professional experience; and

• Minimum of two (2) years of experience in hospice or hospice sales or a related industry with a proven record of achieving incremental growth in direct sales.

Additional Desirable Qualifications:

• Must be proficient in the use of Microsoft programs for internal and external communications, presentations, database tracking / reporting, and spreadsheet applications.

• Must have excellent oral communication skills.

• Is self-directed and possesses the ability to work with little supervision.

EEO Statement: LiveWell provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, LiveWell complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. LiveWell expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LiveWell team members to perform their job duties may result in discipline, up to and including discharge.