Journeyman Network Systems Administrator - ManTech
Washington, DC
About the Job
Description & Requirements
Currently, ManTech is seeking a motivated, career and customer-oriented Network Systems Administrator, Journeyman to join our team in Washington, DC . In this role, you will provide direct on‐site/off‐site support for the deployment of information technology (IT) equipment to critical incident sites and special events. You will be providing comprehensive hardware and software support, perform systems analysis, troubleshooting, and implementation of IT solutions to ensure optimal performance, reliability, and security.
Responsibilities include but are not limited to:
+ Provide Tier 1, 2, and 3 HW/SW troubleshooting support for Service Desk issues.
+ Conduct hardware and software analysis including product research, evaluation, testing, and recommendations.
+ Install, configure, and troubleshoot equipment, including servers, desktops, laptops, printers, and LAN devices.
+ Provide on-site and off-site hardware and software support throughout the deployment lifecycle of assigned missions.
+ Oversee the installation, testing, and maintenance of software applications to streamline business operations.
+ Support IT system installations, moves, and office consolidations at field sites, addressing infrastructure issues such as wiring and LAN capacity.
+ Trial or pilot new applications or systems to assess their effectiveness.
+ Offer desk-side support to executive-level users and manage HW/SW installations, moves, additions, and changes (IMAC).
+ Supports critical incident sites and special events including Critical Incident Management, Emergency Support Function, and COOP for mission-critical tasks.
+ May supervise the work of others.
+ Work is directed and/or managed by a supervisor.
Minimum Qualifications :
+ A bachelor’s degree in a related field (Computer Science or Management Information Systems). In lieu of a degree, an additional (6) years of experience.
+ 2+ years of related experience in computer hardware, software, networking systems, and implementation, configuration, use, and troubleshooting of computer systems.
+ Strong troubleshooting skills with the ability to effectively manage multiple tasks and resolve complex issues with enterprise hardware.
+ Experience in managing, testing, and deploying security patches, COTS software updates, group policy and STIGs.
+ Availability to respond to critical incidents or service requests on a 24/7 basis.
+ Excellent communication, customer service, organizational skills, and attention to detail.
+ Ability to work independently and as part of a team; familiarity with federal regulations is a plus.
Preferred Qualifications :
+ Proficient with ServiceNow.
+ Experience in supporting executive-level users.
+ Certifications such as CompTIA A+, Network+, Security+, or similar.
Clearance Requirements :
+ Must possess a current Top Secret security clearance.
+ Must be a U.S. citizen.
Physical Requirements :
+ Must be able to be in a stationary position more than 50% of the time
+ Must be able to communicate, converse, and exchange information with peers and senior personnel
+ Constantly operates a computer and other office productivity machinery, such as a computer
+ The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations
+ The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
The projected compensation range for this position is $66,500.00-$110,800.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, ManTech invests in it’s employees beyond just compensation. ManTech’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.
_ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
_If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at_ _careers@mantech.com_ _and provide your name and contact information._
Currently, ManTech is seeking a motivated, career and customer-oriented Network Systems Administrator, Journeyman to join our team in Washington, DC . In this role, you will provide direct on‐site/off‐site support for the deployment of information technology (IT) equipment to critical incident sites and special events. You will be providing comprehensive hardware and software support, perform systems analysis, troubleshooting, and implementation of IT solutions to ensure optimal performance, reliability, and security.
Responsibilities include but are not limited to:
+ Provide Tier 1, 2, and 3 HW/SW troubleshooting support for Service Desk issues.
+ Conduct hardware and software analysis including product research, evaluation, testing, and recommendations.
+ Install, configure, and troubleshoot equipment, including servers, desktops, laptops, printers, and LAN devices.
+ Provide on-site and off-site hardware and software support throughout the deployment lifecycle of assigned missions.
+ Oversee the installation, testing, and maintenance of software applications to streamline business operations.
+ Support IT system installations, moves, and office consolidations at field sites, addressing infrastructure issues such as wiring and LAN capacity.
+ Trial or pilot new applications or systems to assess their effectiveness.
+ Offer desk-side support to executive-level users and manage HW/SW installations, moves, additions, and changes (IMAC).
+ Supports critical incident sites and special events including Critical Incident Management, Emergency Support Function, and COOP for mission-critical tasks.
+ May supervise the work of others.
+ Work is directed and/or managed by a supervisor.
Minimum Qualifications :
+ A bachelor’s degree in a related field (Computer Science or Management Information Systems). In lieu of a degree, an additional (6) years of experience.
+ 2+ years of related experience in computer hardware, software, networking systems, and implementation, configuration, use, and troubleshooting of computer systems.
+ Strong troubleshooting skills with the ability to effectively manage multiple tasks and resolve complex issues with enterprise hardware.
+ Experience in managing, testing, and deploying security patches, COTS software updates, group policy and STIGs.
+ Availability to respond to critical incidents or service requests on a 24/7 basis.
+ Excellent communication, customer service, organizational skills, and attention to detail.
+ Ability to work independently and as part of a team; familiarity with federal regulations is a plus.
Preferred Qualifications :
+ Proficient with ServiceNow.
+ Experience in supporting executive-level users.
+ Certifications such as CompTIA A+, Network+, Security+, or similar.
Clearance Requirements :
+ Must possess a current Top Secret security clearance.
+ Must be a U.S. citizen.
Physical Requirements :
+ Must be able to be in a stationary position more than 50% of the time
+ Must be able to communicate, converse, and exchange information with peers and senior personnel
+ Constantly operates a computer and other office productivity machinery, such as a computer
+ The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations
+ The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
The projected compensation range for this position is $66,500.00-$110,800.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, ManTech invests in it’s employees beyond just compensation. ManTech’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.
_ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
_If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at_ _careers@mantech.com_ _and provide your name and contact information._
Source : ManTech
