Journeyman Special Assistant - Highlight Technologies

This position is located in USAID’s Bureau for Inclusive Growth, Partnerships, and Innovation (IPI), in the Office of Administrative Management Services (IPI/AMS). IPI/AMS manages the core human resources and administrative management services functions of the Bureau. AMS advises Bureau leadership on strategic planning and workforce-management and identifies opportunities to gain efficiencies and improve operations.

The AMS Office has two Divisions: The Staffing and Workforce Management Division is responsible for managing recruitment and personnel actions for IPI, across multiple direct and non-direct hire mechanisms and the Logistics and Operations Division is responsible for managing all non-personnel matters for IPI including the AMS Office's OE and Program budgets, COOP, Space Management, Security and IT requests.
The Special Assistant performs a range of tasks including scheduling, staff travel coordination, drafting communications and other documents, research, maintaining program files, and other duties as assigned.

In addition, the incumbent may provide support to technical and leadership staff, where appropriate, performing a variety of both complex and routine administrative and analytical duties in support of operating unit programming. The nature of work may be sensitive and requires the full trust and confidence of USAID leadership to maintain an intimate knowledge of their members' views, goals, and procedures in carrying out assignments independently.

● Regularly contacts IPI Hubs and Centers, and Agency /Independent Offices to obtain briefs, background documents, and other related materials for the principal.
● Manages appointment calendars and scheduling of appointments, meetings/conferences, speaking invitations, and official social functions upon own initiative based on personal knowledge of the leadership member’s schedule, obligations, and desires.
● Reminds leadership member(s) of meetings, prepares read-ahead for each meeting ensures the leadership member(s) is fully briefed prior to attendance. Assists in preparation for conferences/meetings by assembling background information.
● Collaborates in resolving conflict situations and ensuring that all meetings have adequate representation from substantive units as well.
● Researches and reviews key documentation for the leadership member(s) ensuring comprehensiveness of input.
● Attends meetings with the leadership member(s) to take notes and coordinates special projects as assigned.
● Develops agendas for meetings chaired by the leadership member.
● Drafts correspondence and contributes to the preparations of speeches, reports, presentation, etc.
● Reviews all correspondence drafted for the leadership member’s signature to ensure clarity and that the member’s position is clearly reflected.
● Support clearance process logistics, keeping a detailed tracker and ensuring that all items/packages are moving expeditiously through the clearance process.
● Manages travel through E2 and timekeeping through WebTA.
● Other duties as assigned.

● Minimum of three (3) years relevant experience with an Undergraduate (BA/BS) degree.
● Ability to conduct administrative and managerial duties with professionalism, minimal supervision, the highest level of confidentiality, and assertiveness.
● Proficiency in use of computer programs: Google Suite (GMail; Docs, Sheets, Slides, Calendar, Groups, Spaces, and Chat); Microsoft Office (Word, Excel, PowerPoint, SharePoint, Outlook); proven internet research skills.
● Highly organized, efficient, and detail oriented.
● Ability to juggle competing priorities.
● Demonstrated ability to communicate cross-culturally (both verbally and in writing) complex technical issues to generalist audiences.
● Demonstrated ability to work diplomatically and collaboratively, build consensus, and bridge diverse perspectives and interests.
● Ability to problem-solve and work in a complex, fast-moving environment, including coordinating with field locations.
● Ability to work in collaboration with high-level officials in a respectful and collegial manner.
● Ability to obtain and maintain a Secret Clearance.

Estimated Schedule:
● Remote work eligible
● Full- time 40 hrs

Place of Performance:
● Washington, DC and offsite
● Travel - Limited International and Domestic Travel

For over ten years, Highlight has provided Development and Modernization, Secure IT, and Mission Solution services to our federal government customers. Our team knows the technology; we understand how our customers and their stakeholders work; and we know how to implement industry best practices to deliver high-quality, end-to-end solutions that minimize risk and maximize results.

Since our inception, Highlight has had an employee-first mindset. Our mission is to provide employees with rewarding and impactful career opportunities. In 2021, Highlight’s founder, Rebecca Andino, implemented an Employee Stock Ownership Plan to embody and expand our culture of transparency, teamwork and rewarding the work of our employees. By becoming an ESOP, our employee-owners share in the success of the company through their ownership stake. To learn more about ESOPS, check out: www.esopinfo.org. 

We’re an Equal Opportunity Employer (EOE) that empowers our people to fearlessly drive change - regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other characteristics. Our team is dedicated to foster diversity within our teams to promote creativity, innovation, and teamwork to deliver the best solutions for our customers.

To receive compensation and benefits information for this role, contact us or email us at Recruiting@HighlightTech.com  Please include the Req ID (this is at the top of the posting under the position title) in the subject line of the email.

#cwhp