Junior Field Tech at Alexander Technology Group

If interested, please email Ian Ostberg @iostberg@alexandertg.com with a current resume and upcoming availability. 

Field Network Technician

FTE – Direct Hire

*Requires onsite travel to clients in Greater Boston (I-495 belt)*

POSITION SUMMARY:

Reporting directly to the Director of Operations, the Field Network Technician will act as a point of contact and support resource for the functional leadership of all client-facing service and installation resources associated with successfully servicing and installing all commercial Electro/Mechanical security systems/equipment, e.g., card access systems, video surveillance and environmental/intrusion alarm systems.

PRIMARY DUTIES & RESPONSIBILITES:

• Act as the client facing technical interface between client and ISI employees to keep all needed parties informed of installation job progress and pending issues.
• Install CCTV, Access Control, and Intrusion solutions.
• Perform pre-configuration and programming of equipment to be installed. 
• Assist in performing preventive maintenance and repair as per a client maintenance agreement and/or warranty as needed.
• Assist in troubleshooting, diagnosing and repairing systems and/or equipment.
• Must be knowledgeable of security systems/infrastructure management and process methodologies and practices.
• Maintain direct communication with ISI systems engineers.
• Work with general contractor constructions teams and other professionals to coordinate and install job task completion.
• Ensure customer is effectively trained on system use.
• Excellent communication (oral, listening and writing) skills.
• All other duties as assigned by ISI Management as needed

REQUIRMENTS:

• Display a positive attitude to fellow team members and clients.
• Willingness and ability to be a team player.
• Display proficiency with all forms of power and hand tools.
• Ability to focus and complete assigned tasks and prioritize when given multiple tasks.

Organizational, analytical, and detail-oriented abilities.

• Ability to thrive in a fast paced, time sensitive environment.
• Strong communication skills, attention to detail and follow through.
• Maintain client privacy and personal professionalism at all times.
• Ability to meet deadlines.
• Ability to read and comprehend instructions, correspondence, and memos.
• Working knowledge of: Microsoft Windows operating systems from Windows 10 to current.

Physical Requirements:

• Required to safely lift and/or move up to 60 pounds.
• Required to stand; climb or balance; stoop, kneel, crouch or crawl; reach with hands and arms
• Will frequently be required to walk, sit and use hands to pull cables and wires, use power tools, work in various positions and climb ladders and/or scaffolding.
• Positions requires the necessary vision to work with small, color-coded wiring.
• The noise level in the work environment is moderate to loud on occasion and employee may be exposed to outside weather elements.

Required Education and/or Experience:

• High School Diploma or equivalent.
• Current licensure in relevant states, or ability to test and pass such licensure.
• Possess or obtain and maintain manufacturer certification, including, but not limited to: o Access Control: Genetec; Lenel/S2; RS2; Galaxy Control Systems o VMS Platforms: Genetec; Axis; Avigilon; Salient o Intercom: Commend; Aiphone; 2N o Alarm: Napco; Bosch; DMP
• Required to possess a valid driver’s license and be insurable with our auto insurance carrier during course of employment.

If interested, please email Ian Ostberg @iostberg@alexandertg.com with a current resume and upcoming availability. 
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