LNA/CNA/HHA at Benchmark Senior Living
Concord, NH 03301
About the Job
Job Title: Resident Care Associate Department: Resident Care Date Revised: July 2024
Reports To: TCD/RCD/RSD/MMD/DON FLSA Status: Non-Exempt Job Code: 7109 Harbor; 7010 Trad; 7210 SNF
Job Summary:
The Resident Care Associate provides the service and care required to each resident in a timely and efficient manner.
Principal Duties/Responsibilities:
• Provides ongoing supervision of residents’ health related activities; complying with health care instructions explained by health care professionals and promptly and appropriately seeking and obtaining medical attention when needed
• Recognizes and can assist in the prevention of elder abuse, neglect, and exploitation
• Recognizes and reports a resident’s change of condition particularly as it relates to needing more time to deliver care
• Assists residents with Activities of Daily Living (bathing, grooming, hygiene, dressing, toileting, mobility/transfers, dining)
• Participates in functional evaluation and service plan reviews
• Removes, launders, folds, and properly returns resident linens and personal laundry
• Serves residents food as directed, including feeding skills, if regulations permit
• Receives and gives report of on-going shifts by oral and/or written log
• Effectively handles resident behavioral expressions
• Reacts calmly and effectively in emergency situations
• Assures resident information is communicated to the staff through the report process and calendar (i.e
appointments, outings, etc.)
• Efficiently documents and provides accurate record-keeping as appropriate
• Checks all residents daily for cleanliness, appropriate clothing, and any continence issues
• Uses proper sanitary procedures to wipe tables, and sweep and mop dining room and life enrichment kitchen after meals
• Checks on resident rooms daily for general cleanliness and neatness; ensures high risk rooms are double checked
• Communicates and documents residents’ material needs (i.e
briefs, clothing, toothpaste, pads, etc.)
• Measures and accurately records vital signs (temperatures, pulse, respiration, blood pressure, weight and height) where appropriate as per state regulations
• Accurately communicates and documents residents’ status
• Assesses resident safety/risk in a proactive manner
• Effectively communicates with residents, families and friends of residents
• Accurately completes incident reports prior to the end of the working day
• Participates with Programming staff and residents in daily programs and recreational activities as directed
Utilizes the program staff for assistance and supplies and activity boxes
• Responds to emergencies and personal emergency response system and knows when to call for backup
• Serves as mentor to new Resident Care Associates
• Special projects/assignments as delegated
Education/Experience/Licensure/Certification:
• Must have current certification as a nursing assistant or have successfully completed the certified home health aide or homemaker/personal care homemaker training program
• In Rhode Island, all Resident Care Associates must be a Certified Nursing Assistant (CNA)
• High School education preferred
Required Skills/Abilities:
• Demonstrates proficiency at reading and understanding a Resident Care Service Plan or assignment (e.g., ADLs and introductory visits)
• Understands advanced directives and end-of-life care
• Understands the nursing function in assisted living, memory care and/or skilled nursing
• Understands quality of care and life objectives
• Reviews and demonstrates understanding of the use of Resident Care Standards and Practices with the Resident Care Director/Director of Nursingand/or supervisor
• Demonstrates knowledge of Benchmark Standards and Practices
• Demonstrates working knowledge of state regulations as they pertain to the job
• Has sound working knowledge of policies in the Resident Handbook
• Possesses current First Aid, and Heimlich certification, if required by state regulations
PHYSICAL JOB ANALYSIS
JOB TITLE: Resident Care Associate, Lead Aide, Universal Worker
The principal duties and responsibilities are listed in the formal job description
This form is intended to provide a summary of the physical demands of the job.
Frequency Frequency
Unanticipated Seldom (1-5% of time) Occasional (6-33% of time) Frequent (34-66% of time) Constant (67-100% of time) Unanticipated Seldom (1-5% of time) Occasional (6-33% of time) Frequent (34-66% of time) Constant (67-100% of time)
LIFT/CARRY (OBJECTS) EQUIPMENT
Objects up to 10 lbs
X Transfer Devices/Gait Belts X
Objects 11-20 lbs
X Kitchen Equipment X
Objects 21-35 lbs
X Ladders X
Objects 36-75 lbs.* X Maintenance Equipment X
Objects 76-100lbs.* X Tablets/Computers/Office X
*Weights in excess of 35 lbs
will be reviewed for 2-person or mechanical assist Vehicles/Driving X
PUSH/ PULL FORCE ** ENVIRONMENTAL EXPOSURES
Wheelchair with Resident 10-50lbs
X Indoors X
Resident Lift Equipment 10-60 lbs
X Outdoors X
2 Wheel Dolly/ 4 Wheel Cart 5-35lbs
X Extreme Heat X
Floor Cleaning Equipment 5-25 lbs
X Extreme Cold X
**Push/pull force is measured as the peak force required to start object moving Dusty X
POSTURES Excessive Noise X
Sitting X RESIDENT MOBILITY ASSISTANCE
Standing X One/two person manual transfer (up to 35 lbs
lifting force per person) X
Walking on even surface X Bed positioning (lateral movement of resident in bed) X
Walking on uneven surface X Chair boosting (assisting resident to sit up in a chair) X
Climbing/Stairs X Assist Walking with Gait Belt X
Bend/Stoop/Twist X ADDITIONAL CONSIDERATIONS
Crouching/Squatting X Physical Exams or Health Screenings (as required by state)
Kneel/Crawling X TB Test
Reach Above Shoulders X Annual Flu Shot
Reach Waist to Shoulders X COVID Vaccinations and Boosters
Reach Below Waist X Personal Protective Equipment (nitrile gloves, gown, mask, etc.)
Repetitive Arm Use X N95 Respirator (must be clean shaven such that any facial hair does not impact the respirator seal)
Repetitive Wrist/Hand Use X Exposure to House Pets
Hand grasping (power grip) X Exposure to Needles and Sharps
Fine manipulation hands/fingers X
When working with our resident population, you may on occasion be exposed to certain risks related to medical conditions or progressive diseases such as Alzheimer's disease
These risks include communicable diseases as well as agitation and/or aggressive behaviors which may be verbal or physical
Because you are working so closely with the resident, you may be the target of this aggression
Understanding that these behaviors are related to a medical condition and/or disease process and are not in any way personal, is key to maintaining dignity and respect for our residents in all avenues of care
Benchmark is committed to workplace safety, and to the extent there is any concern relating to safety hazards in the performance of the job, you should immediately report your concerns as directed in the Employee Handbook.
I ______________________________ have read this job description and understand the duties and responsibilities of the position of Resident Care Associate
I further understand that it is my responsibility to perform my duties consistent with the highest standards of Benchmark Senior Living.
________________________________ _______________
Employee Signature Date
________________________________ _______________
Supervisor’s Signature Date
Reports To: TCD/RCD/RSD/MMD/DON FLSA Status: Non-Exempt Job Code: 7109 Harbor; 7010 Trad; 7210 SNF
Job Summary:
The Resident Care Associate provides the service and care required to each resident in a timely and efficient manner.
Principal Duties/Responsibilities:
• Provides ongoing supervision of residents’ health related activities; complying with health care instructions explained by health care professionals and promptly and appropriately seeking and obtaining medical attention when needed
• Recognizes and can assist in the prevention of elder abuse, neglect, and exploitation
• Recognizes and reports a resident’s change of condition particularly as it relates to needing more time to deliver care
• Assists residents with Activities of Daily Living (bathing, grooming, hygiene, dressing, toileting, mobility/transfers, dining)
• Participates in functional evaluation and service plan reviews
• Removes, launders, folds, and properly returns resident linens and personal laundry
• Serves residents food as directed, including feeding skills, if regulations permit
• Receives and gives report of on-going shifts by oral and/or written log
• Effectively handles resident behavioral expressions
• Reacts calmly and effectively in emergency situations
• Assures resident information is communicated to the staff through the report process and calendar (i.e
appointments, outings, etc.)
• Efficiently documents and provides accurate record-keeping as appropriate
• Checks all residents daily for cleanliness, appropriate clothing, and any continence issues
• Uses proper sanitary procedures to wipe tables, and sweep and mop dining room and life enrichment kitchen after meals
• Checks on resident rooms daily for general cleanliness and neatness; ensures high risk rooms are double checked
• Communicates and documents residents’ material needs (i.e
briefs, clothing, toothpaste, pads, etc.)
• Measures and accurately records vital signs (temperatures, pulse, respiration, blood pressure, weight and height) where appropriate as per state regulations
• Accurately communicates and documents residents’ status
• Assesses resident safety/risk in a proactive manner
• Effectively communicates with residents, families and friends of residents
• Accurately completes incident reports prior to the end of the working day
• Participates with Programming staff and residents in daily programs and recreational activities as directed
Utilizes the program staff for assistance and supplies and activity boxes
• Responds to emergencies and personal emergency response system and knows when to call for backup
• Serves as mentor to new Resident Care Associates
• Special projects/assignments as delegated
Education/Experience/Licensure/Certification:
• Must have current certification as a nursing assistant or have successfully completed the certified home health aide or homemaker/personal care homemaker training program
• In Rhode Island, all Resident Care Associates must be a Certified Nursing Assistant (CNA)
• High School education preferred
Required Skills/Abilities:
• Demonstrates proficiency at reading and understanding a Resident Care Service Plan or assignment (e.g., ADLs and introductory visits)
• Understands advanced directives and end-of-life care
• Understands the nursing function in assisted living, memory care and/or skilled nursing
• Understands quality of care and life objectives
• Reviews and demonstrates understanding of the use of Resident Care Standards and Practices with the Resident Care Director/Director of Nursingand/or supervisor
• Demonstrates knowledge of Benchmark Standards and Practices
• Demonstrates working knowledge of state regulations as they pertain to the job
• Has sound working knowledge of policies in the Resident Handbook
• Possesses current First Aid, and Heimlich certification, if required by state regulations
PHYSICAL JOB ANALYSIS
JOB TITLE: Resident Care Associate, Lead Aide, Universal Worker
The principal duties and responsibilities are listed in the formal job description
This form is intended to provide a summary of the physical demands of the job.
Frequency Frequency
Unanticipated Seldom (1-5% of time) Occasional (6-33% of time) Frequent (34-66% of time) Constant (67-100% of time) Unanticipated Seldom (1-5% of time) Occasional (6-33% of time) Frequent (34-66% of time) Constant (67-100% of time)
LIFT/CARRY (OBJECTS) EQUIPMENT
Objects up to 10 lbs
X Transfer Devices/Gait Belts X
Objects 11-20 lbs
X Kitchen Equipment X
Objects 21-35 lbs
X Ladders X
Objects 36-75 lbs.* X Maintenance Equipment X
Objects 76-100lbs.* X Tablets/Computers/Office X
*Weights in excess of 35 lbs
will be reviewed for 2-person or mechanical assist Vehicles/Driving X
PUSH/ PULL FORCE ** ENVIRONMENTAL EXPOSURES
Wheelchair with Resident 10-50lbs
X Indoors X
Resident Lift Equipment 10-60 lbs
X Outdoors X
2 Wheel Dolly/ 4 Wheel Cart 5-35lbs
X Extreme Heat X
Floor Cleaning Equipment 5-25 lbs
X Extreme Cold X
**Push/pull force is measured as the peak force required to start object moving Dusty X
POSTURES Excessive Noise X
Sitting X RESIDENT MOBILITY ASSISTANCE
Standing X One/two person manual transfer (up to 35 lbs
lifting force per person) X
Walking on even surface X Bed positioning (lateral movement of resident in bed) X
Walking on uneven surface X Chair boosting (assisting resident to sit up in a chair) X
Climbing/Stairs X Assist Walking with Gait Belt X
Bend/Stoop/Twist X ADDITIONAL CONSIDERATIONS
Crouching/Squatting X Physical Exams or Health Screenings (as required by state)
Kneel/Crawling X TB Test
Reach Above Shoulders X Annual Flu Shot
Reach Waist to Shoulders X COVID Vaccinations and Boosters
Reach Below Waist X Personal Protective Equipment (nitrile gloves, gown, mask, etc.)
Repetitive Arm Use X N95 Respirator (must be clean shaven such that any facial hair does not impact the respirator seal)
Repetitive Wrist/Hand Use X Exposure to House Pets
Hand grasping (power grip) X Exposure to Needles and Sharps
Fine manipulation hands/fingers X
When working with our resident population, you may on occasion be exposed to certain risks related to medical conditions or progressive diseases such as Alzheimer's disease
These risks include communicable diseases as well as agitation and/or aggressive behaviors which may be verbal or physical
Because you are working so closely with the resident, you may be the target of this aggression
Understanding that these behaviors are related to a medical condition and/or disease process and are not in any way personal, is key to maintaining dignity and respect for our residents in all avenues of care
Benchmark is committed to workplace safety, and to the extent there is any concern relating to safety hazards in the performance of the job, you should immediately report your concerns as directed in the Employee Handbook.
I ______________________________ have read this job description and understand the duties and responsibilities of the position of Resident Care Associate
I further understand that it is my responsibility to perform my duties consistent with the highest standards of Benchmark Senior Living.
________________________________ _______________
Employee Signature Date
________________________________ _______________
Supervisor’s Signature Date
