Laboratory Assistant (Histo-Flow-Cyto) - Cone Health
Greensboro, NC 27403
About the Job
Overview:
Qualifications:
| Will accept Laboratory Assistant I or II |
| The Laboratory Assistant II Histo-Flow-Cyto prepares lab specimens for analysis and performs various tasks including sample accessioning, processing, and maintenance of lab equipment. The Laboratory Assistant II Histo-Flow-Cyto will perform tasks such as preparation of frozen section slides and /or performs complex troubleshooting related to the pre-analytical process. This role may perform patient facing tasks. Contributes to the efficient functioning of the laboratory, timely delivery of test results, and maintenance of high-quality service for patient care and diagnosis. Additionally, this role will help with coordination of schedules for patient care and the team. |
Responsibilities:
| Performs all necessary processes associated with receiving specimens, such as reviewing orders, ensuring accurate patient labeling and identification, assessing specimen acceptability, and processing according to test requirements to maintain integrity and ensure accurate and reliable test results. Manages various clinical functions including phone management, report handling, and filing/storing slides and specimens to ensure smooth laboratory operations and efficient workflow. Adheres to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed. Assumes responsibility for and takes action regarding any quality control or quality assurance issues to maintain accuracy in specimen testing and reporting. Actively supports and complies with established laboratory protocols and regulatory standards to ensure compliance with safety and quality guidelines. Meets technical training requirements, completes required competencies and assigned proficiency testing if applicable by the due date and maintains knowledge of procedure changes. Responds to all customer service issues, addressing inquiries, resolving concerns, and providing necessary follow-up to ensure patient and provider satisfaction and maintain a high level of service excellence. Communicate with and assist patients and staff in a professional and courteous manner. Facilitates effective communication during shift transitions to ensure seamless continuum of care and reduce the risk of errors or omissions. Practices effective and efficient use of supplies/reagents and actively participates in inventory control to maintain a cost-effective and well-equipped laboratory. Recognized as an expert problem-solver to assure optimal outcome: Identifies problems that may adversely affect test performance or reporting of test results and utilizes available resources to troubleshoot. Complicated/unresolved issues are escalated to the appropriate designee. Documents all trouble shooting activities and reports issues as needed.. Utilizes lab/facility systems to accurately document lab activity to include various worksheets, forms, task logs, and pending logs, according to established site protocols throughout the shift to ensure established turnaround times and high quality are met. Serves as a trainer for new staff or those learning new skills. Performs other duties as assigned. |
| EDUCATION: |
| Required: High school diploma or equivalent. |
| EXPERIENCE: |
| Required: 3 years experience in a medical or laboratory environment. Demonstrated proficiency with Microsoft Outlook, Word and Excel. |
| LICENSURE/CERTIFICATION/REGISTRY/LISTING: |
Source : Cone Health
