Landscape Sales Key Account Representative - DCA Outdoor Inc

Rooted in Sales and Committed to Customer Service? Let Your Passion for Plants & Landscaping Blossom with Us!

Are you a driven sales professional with a passion for plants and the landscape industry? If you thrive in a fast-paced environment and are eager to make an impact, we have the perfect opportunity for you!

Join our dynamic team as a Key Account Representative at our Blue Springs, Missouri location, where your results-oriented mindset and commitment to outstanding customer service will not only drive sales growth but also enhance the customer experience. In this role, you will have the chance to manage and expand key customer accounts, providing expert guidance on plant selections and anticipating customer needs to build strong, trusting relationships. Your dedication to ensuring timely and satisfactory order delivery will distinguish you as an invaluable partner to our customers.

If you’re ready to cultivate lasting relationships and see the tangible impact of your efforts, we want to hear from you!

• This is a full-time role at KAT Wholesale in Blue Springs, Missouri!
• Salary Range: $50,000-$60,000k dependent on experience

About Us: KAT Wholesale Outdoor, located in the Kansas City area, is known for our expansive selection of premium-quality plant material and hardscaping products offered exclusively to landscapers and contractors.

KAT Wholesale Outdoor, is part of the DCA Outdoor family of brands. We are vertically integrated and take pride in being an industry leader. We’re not only streamlining the production and distribution of landscape products, but we are also working to reduce the carbon footprint. Through our continued growth and innovation, we will have the highest impact on our world.

Key Responsibilities:

• Process future customer orders – Research and acquire material, give advice on plants, and offer substitutions if needed.
• Develop and grow the customer relationship – Proactively know and understand our customer needs.
• Be an expert resource for customers – Demonstrate knowledge of the landscape/nursery industry.
• Delivery Management – Ensuring customer deliveries are on time and meet customer needs.

Essential Job Duties:

• Manage delivery process and policy
• Ensure customer confirmation prior to deliveries leaving yard
• Maintain a high level of customer service through phone calls, electronic communication and customer visits
• Promote KAT Wholesale as the leader in quality, service, and availability
• Manage assigned customer accounts
• Familiarity with on-hand and future inventory
• Facilitate delivery/pick-up
• Inspection of material and orders
• Promote KAT Wholesale product lines and services
• Provide sales forecast through management of future orders and customer quotes
• Proactively identify and solve problems

Other Duties and Responsibilities:

• Promote and manage a safe work environment while following direction from the safety committee.
• Promote and foster KAT Wholesale core values

Knowledge, Skills, and Abilities:

• Good knowledge of landscape products, both hard and green goods
• Basic computer skills, software proficiency including Microsoft Office products
• Ability to work independently and as part of a team, collaborating effectively with cross-functional teams
• Excellent communication and interpersonal skills, with the ability to build rapport with customers

Minimum Qualifications:

• Required: 5 years in plant industry or related fields, landscaping, garden centers, and/or nurseries
• Required: Experience in customer service and sales
• Required: High School diploma or equivalent
• Required: Flexibility to work Saturdays during the spring and fall seasons.

Benefits you will Enjoy:

• Health, dental, and vision insurance 1st of the month after 30 days
• Generous 401k match with immediate vesting
• Company paid life insurance, STD, & LTD
• PTO and paid holidays
• Company culture centered around growth and innovation
• Career development & recognition

DCA Outdoor, Inc, is a values based, purpose driven organization in service to our family of 12 brands. We operate in 6 states, have 700 employees with revenues of $99mm. We have revolutionized the green industry through national, vertical integration. An industry leader, our mission is to cultivate growth for our customers, our employees, our company, and our world.

Our Definite Chief Aim (DCA) is to streamline the production and distribution of landscape products. We are focused on growth, innovation, and collaboration, and believe these are the keys to our continued success and will have the highest impact on our world.

We honor our core values and expect our employees to as well. They are work hard, take pride in your work, be optimistic and respectful, show commitment, and continually grow.

We invite individuals who think like we do and will position us for major organizational growth to apply today. Join us in revolutionizing the green industry!

All applicants will be required to take the Culture Index survey. If you’d like to be considered faster, please copy and paste the following into your browser to complete the survey now: https://go.apply.ci/s/A550CC0000

Please select the one named, KAT Wholesale Account Representative.

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