Lead Barista/Cafe Supervisor - Schulte Companies
East Lansing, MI 48823
About the Job
Collegiate Hotel Group® is seeking a Lead Barista to join Graduate East Lansing and its brilliant team of hospitality enthusiasts.
JOB DUTIES AND RESPONSIBILITIES
* Maintaining dining areas of service according to the brand’s quality and service standards
* Scheduling support of café staff
* Provides direction and monitoring of café staff
* Conducts walk through of dining and storage areas to ensure all areas are clean and organized
* Covering extra shifts as required, in the case of staff shortage, to ensure service standards are maintained
* Ensures all policies and procedures as they relate to quality standards, uniform policy, cash handling, and quality presentation
* Welcomes customers by determining their coffee interests and needs
* Educates customers by presenting and explaining the coffee drink menu
* Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks
* Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
* Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance
* Maintains safe and healthy work environment by following organization standards and sanitation regulations
* Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar
* Other duties as assigned
EDUCATION AND EXPERIENCE
* High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
* Ability to multi-task
* Team player
* Ability to exceed expectations of guests
BENEFITS/ PERKS
* Work today, get paid today, with Daily Pay!
* Free telemedicine and virtual mental health care access for all team members starting day one!
* Multiple health insurance and life insurance options
* 401k plan + company match
* Paid time off for eligible team members
* Holiday pay/ paid holidays
* Pet insurance
* Employee Assistance Program
* Discounted hotel rooms
* Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Collegiate Hotel Group is an Equal Opportunity Employer.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled