Lead Business Process Automation Engineer (Hybrid) - Synovus

Job Summary

Works independently with senior level business partners within the business function to align solutions with business strategies. Oversees the identification and communication of business needs and the translation of these needs into understandable requirements. Determines if internal or external solutions exist or whether new solutions are needed. Works with key technology and/or department analysts to determine if these solutions impact existing work processes and systems. Partners with appropriate resources to accurately prioritize, analyze, and document business processes. Provides input surround buy vs. build decisions for possible solutions. Identifies opportunities for improvement/enhancement, and negotiate agreements and commitments between business partners and IT from requirements gathering to the final implementation. Responsible for the more complex work and assignments typically required of a business analyst. Provides leadership, coaching and development to junior business analysts.

Job Duties and Responsibilities

* Lead end-to-end business process review meetings/workshops to generate awareness of RPA capabilities, documenting current process pain points and identifying opportunities for automation

* Manage the identification and prioritization of use cases, sustaining a healthy opportunity pipeline

* Mentor/advise colleagues through the automation software lifecycle, providing advice and guidance on best practice and development techniques

* Promote and drive adoption of emerging automation technologies across the enterprise

* Participate in the CoE Define, Design and Configure project phases to ensure adherence to governance objectives

* Ensure that post implementation benefit realization is captured and reported in accordance with CoE requirements

* Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.

* Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer supporting diversity in the workplace

Minimum Education:

* Bachelor's degree with a focus on Economics, Finance, Communications, Computer Science, information Systems or an equivalent combination of education and experience.

Minimum Experience:

* 8 years of work related experience within the financial services industry

Required Knowledge, Skills, & Abilities:

* Expert knowledge of the industry's standard business practices, products, and services

* Highly independent in thinking and framing problems

* Exceptional analytical, problem-solving, and conceptual skills

* Highly proficient in MS Word, MS Excel, MS PowerPoint, Visio

* Exceptional verbal and written communication skills

* Ability to blend creativity, problem solving, and technical skills for refining existing theories or developing new approaches.

* Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding.

* Ability to communicate needs and schedules to IT and clients.

* Ability to establish and maintain a high level of customer trust and confidence.

* Strong teamwork and interpersonal skills at all levels of management.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled