Lead IT Technician - SilencerCo

Lead IT Technician

Located: West Valley City, UT

Full-time: Salary

Shift: Day Shift - 7:00 AM - 5:30 PM (Monday - Thursday)

Work Location: Onsite

Position Description

We are seeking a skilled and knowledgeable Lead IT Technician to join SilencerCo's IT team. The ideal candidate will have extensive experience with VMware, Enterprise Networking, SAN/NAS, Server Infrastructure, BCDR, SQL, and Linux. You are someone that is detail-oriented, organized, self-motivated, passionate, and results-driven. This role is responsible for engineering, optimization, troubleshooting, maintenance, and documentation of all on-prem and cloud servers, VOIP systems, internal applications, and hardware assets. As part of our IT department, you will demonstrate superb technical competency and knowledge, supporting mission-critical infrastructure and ensuring the highest levels of availability, performance, security, and support.

Job Responsibilities

- Manage and support VMware environments.

- Engineer, implement, and support NAS/SAN infrastructure.

- Design, implement, and maintain IT systems that align with company goals and requirements.

- Manage Microsoft Active Directory and Domain Controller.

- Handle helpdesk ticket queue, responding to and resolving tickets promptly.

- Collaborate with cross-functional teams to develop and deploy IT solutions successfully.

- Monitor, analyze, and report on server/systems infrastructure for scalability, integration, redundancy, performance, and functionality.

- Install, configure, and manage security applications, Anti-Virus, Anti-Spam, Anti-Malware, etc., on servers and systems.

- Co-manage network security appliances.

- Maintain Unified Communications, VoIP, and related equipment.

- Create automation scripts for common tasks.

- Designing, running, and terminating network cabling to new endpoints.

- Perform other duties as assigned by the IT Manager.

Job Qualifications

- Advanced systems/server administration knowledge.

- Experience with NAS appliances and software, Windows Server 2012 - 2022, security applications.

- Proven experience managing complex and large server environments.

- Experience deploying enterprise hardware assets.

- Basic experience installing, configuring, and troubleshooting Mac/Windows/Linux environments.

- Advanced experience with VMware systems.

- Strong experience with Active Directory.

- Ability to work effectively in a team environment.

- Self-motivated and proactive.

- Strong interpersonal skills and the ability to work with stakeholders to meet their needs.

- Solution-oriented mindset, always seeking ways to address challenges positively instead of responding "no."

- Excellent organizational, prioritization, and time-management skills.

- Excellent communication skills.

- Preferred certifications:

- CompTIA A+

- CompTIA Server+

- Availability to be on-call nights and weekends, when needed.

- Ability to work on elevated surfaces, ladders, and scissor lifts.

Required Education and Experience

Relative college education (Minimum of a 2 year IT related degree)

4 years of systems engineer/administrator experience and IT related experience.

Ability to operate and or be trained on how to operate scissor lifts.

Benefits

Competitive salary

401(K) with a competitive employer match

Medical, dental, and vision

HSA and FSA programs

100% paid basic life insurance

Paid time off, with 9 paid holidays

Tuition Reimbursement Assistance

Employee assistance program

Disability

Paid Maternity Leave

Voluntary Products; voluntary life and AD&D, Identity theft protection, short term and long-term disability, telehealth, hospital indemnity, auto, and home insurance

Perks

We have an on-site gym, deep industry discounts (including free suppressors), monthly company BBQs, a dog-friendly environment, concealed carry classes and that is just to name a few!

Who are we?

SilencerCo was formed in 2008, when two men in a garage machined, welded, and shaped their dreams into a reality. Now, over 10 years later, SilencerCo is still designing and developing products through unconventional ways to create the best suppressors on the market. The founders were determined to only introduce products to the market that were a significant improvement over existing products. SilencerCo continues with dreams and determination while remaining focused on innovation, creativity, and problem-solving.

SilencerCo is dedicated to creating products that will improve sound reduction levels, durability, and longevity, form and function, ease of use, and maintenance in ways never thought of or achieved.

SilencerCo staked its claim on a large share of the market and strives to increase market share with top-level customer service, innovative products, and the introduction of new products. We aspire to be the benchmark for innovation, marketing, education, and manufacturing for all consumer product companies.

Culture

Though we come from all over, every member of the SilencerCo team shares a commitment to creating the strongest brand in the firearms industry. We are passionate about our brand, our jobs, and our craft. We are hunters, shooters, scientists, nomads, engineers, and explorers that create what others can't even dream of.

We lead the firearms suppressor industry and work hard to find highly motivated, performance-driven, innovative employees. We work hard to build an inclusive environment in which everyone, regardless of gender, race, religion, age, or background, can perform at their best.

Why we do what we do

We love suppressors. We believe in saving hearing, reducing recoil, and maintaining situational awareness while shooting and hunting to create a more enjoyable experience. We ultimately question why shooting has to be loud. We never build a "me too" product. We never settle for "good enough," we strive to disrupt. We do what we do because we want better products, because we believe in the 2nd Amendment, and because we are users - we shoot and hunt and want the best experience possible. SilencerCo enjoys the challenge of bringing products to market in a meaningful way that captures immediate market share.