Lead Membership Sales - Front Desk Spa - The NOW
Henderson, NV 89052
About the Job
The NOW Massage mission is to enlighten those who desire to mix mindfulness with massage to bring about completely different experience in self-care. Our approach is curated around our ideology which benefits everyone: self-care always, wellness forever. This is provided through an affordable luxury style massage in an energy filled environment, contributing to mental and physical healing simultaneously.
The company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
-Featured in Vegas Magazine
The NOW Massage
Henderson was included in Vegas Magazine’s for “Best Massages” in Las Vegas as part of the publication’s Best-Of print issue.
Reviews From Current Team Members
L, Massage Therapist “At The NOW I feel valued. I work for
a manager that knows how much I love my job and her thoughtful manner in all
aspects of her job encourages others to do the same. The owners are astute and
keen to oversee where and when there are needs to be met.”
J, GM- “What I love most about working at the NOW is
the work/life balance. The flexibility of my schedule allows me to combine my
family life and work life seamlessly. Every employee is treated like family
here, making this my home away from home.”
Qualifications:
- Must have excellent communication skills and be customer service focused.
- Must be computer literate and have the ability to learn various software programs/applications. Knowledge of Zenoti is a plus.
- Must be able to prioritize tasks and handle multiple tasks simultaneously.
- Willingness to work flexible hours including days, evenings, weekends, and holidays
Daily Functions:
- Oversee our front desk sales associates through interviewing, hiring, and training.
- Facilitate team meetings to ensure strong product and selling skill knowledge
- Act as a liaison between the Front Desk, Massage Therapist, and Leadership team.
- Communicate all updates, new products/offerings, events to the Front Desk team.
- Ensure the facility is always clean and presentable to standards.
- Be accountable for invoice corrections and follow-up on others transactions.
- Assist with group bookings and communicate directly with group inquiries.
- Create documents, reports, spreadsheets, in MS Word and Excel as directed.
- Participate in retail and back-of-house inventory counts
- Assist in forecasting staff needs, related to seasons and staff retention.
- Participate in boutique supplies, retail, linen, and equipment inventory quarterly to ensure the facility is well prepared and replacement purchases are planned bi-annually.
- Assist General Manager with guest complaints and/or concerns.
- Sets daily and monthly sales goals, overseeing team to ensure goal is met.
- Review EOD reports for accuracy
- Update MT journey room assignments and MT license list posting per NV State Board.
What Employees Value about the Now:
- Monthly bonus
- Fun team environment
- Two paid holidays for FT Staff: Thanksgiving Day and Christmas Day
- Discount massages for employees
- Discount on products
- Daily coffee and tea provided
The NOW Massage offers a space to escape the daily pressures of life and recharge your energy and spirit through the healing benefits of massage therapy.
The NOW has reimagined the accessibility of a walk-in neighborhood massage spot with the premium menu of services and beautiful design typically associated with upscale day spas. Each NOW boutique uses canvas draping to separate therapy spaces creating an airy feel that adds to the soothing atmosphere. Natural wood surfaces and exposed beams are coupled with sheep skins, cactus galleries and crystal grids. All the elements are aligned to form the ultimate zen environment for optimum relaxation.
With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW is looking forward to bringing our thoughtfully crafted menu with customizable enhancements, healing products, and singular design aesthetic to cities all over the United States.
Restore Your Body. Reset Your Soul.
