Lead Platform Engineer, Google Workforce - Capital One

West Creek 4 (12074), United States of America, Richmond, Virginia

Lead Platform Engineer, Google Workforce

Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.

General Responsibilities:

• Manage Google Workspace (Gmail, Calendar, Drive, or Meet) for our organization

• Provide prompt and effective technical support to users, troubleshooting issues and answering questions

• Monitor system performance, security, and data integrity, taking proactive measures to address potential problems

• Stay up-to-date with the latest Google Workspace features and best practices, implementing updates and improvements as needed

• Develop and maintain clear documentation and training materials for users

• Focus on building and maintaining the underlying operational aspects of the platform including remediating vulnerabilities

• Monitor platform support Slack channels and address customer questions and issues

• Lead the availability, resilience and scalability of the platform

• Work closely with the Architecture team to align the platforms to latest architecture and configuration

• Encourage innovation, automation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity to a legacy process

• Develop, and utilize best practices to enhance the overall user experience of the platform

• Collaborate with the Software Engineers to ensure software works seamlessly on the platforms

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 4 years of experience administering Google Workspace, G-Suite or Google Apps

• At least 3 years of cloud computing, including SaaS, IaaS, or PaaS

• At least 3 years of experience in programming or scripting (Python or Javascript)

• At least 2 years of experience with AWS

• At least 2 years in Feature Testing

Preferred Qualifications:

• 5+ years of experience with AWS

• 2+ years of experience in Agile practices

• 3+ years of experience with Google Cloud Platform

• 3+ year experience in managing Security and Compliance in Google Cloud environments and SaaS applications

• 1+ year with implementing or deploying AI solutions

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).