Lead Technician - Training, Research, and Documentation - Chenega Corporation

Lead Technician - Training, Research, and Documentation

Natick, MA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! 

Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to federal agencies and the DoD. Formed in 2016 to serve federal customers CONUS, CITES has grown quickly into a best practices leader for the modern federal enterprise.

The Lead Technician - Training, Research, and Documentation shall serve as the Technical Team Leader. The Lead Technician - Training, Research, and Documentation coordinates the Technical Team’s workload and provides daily guidance and direction. The Lead Technician - Training, Research, and Documentation coordinates work product with the Development Team Leader and Project Director.

Responsibilities

• Assist the MAT Project Director in briefings and demonstrations of the program across the Department of Defense.
• Responsible for documentation research activities for sustainment and enhancement of the user interface and support issuing and set-up of equipment and training activities for the program.
• Provide general logistics support in sustainment, provide knowledge of military systems associated with the sustainment of equipment, and provide technical data support.
• Participate in the basic concept, design, and testing of the software user interface and advise on how that impacts current, new, or modified equipment and processes used by unit personnel to ensure optimal sustainment support.
• Meet with contractors, users, and maintainers to assist the MAT team with overall IT equipment support concerns and recommend sustainment plans for the creation, update, modification, and sustainment of training documentation (publications, videos, Mil Suite page, etc.).
• Provide review and analysis of equipment-specific data for life cycle management decisions.
• Aid with documenting the management end items, spares, repair parts, and supplies to meet unit and equipment requirements.
• Review, validate, analyze, update, and when necessary to ensure optimal sustainment support, develop draft procedures for publications, like Training Plans, Training Videos, Pamphlets, Operations Manuals, Maintenance Manuals, Modification Instructions, Technical, and other Special Instructions.
• Other duties as assigned.

Qualifications

• High school diploma or GED required and 10+ years of experience OR
• Bachelor’s degree and 6+ years of experience working with, leading personnel, sustaining and supporting military equipment like aerial delivery, organizational clothing, chemical/biological equipment, weapons, and other soldier-related items.
• This position requires CUI access (ADP-III, IT-3, Tier 1investigation) and general user network permissions.

Knowledge, Skills and Abilities:

• Must have advanced knowledge of a variety of computer software applications in word processing, spreadsheets, databases, presentation software (MS Word, Excel, Access, PowerPoint), and Outlook.
• Ability to work independently as well as in a team environment.
• Ability to travel as required.
• Strong coordination, organization, teaming, and communication skills.
• Must have good organizational, scheduling, and prioritization skills and the ability to maintain a high level of confidentiality, ethics, and integrity.
• Ability to interact with co-workers to develop a team environment.
• Ability to work under pressure and time constraints.

How you’ll grow 

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. 

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. 

Benefits 

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. 

Learn more about what working at Chenega MIOS can mean for you. 

Chenega MIOS’s culture 

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. 

Corporate citizenship 

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. 

Learn more about Chenega’s impact on the world. 

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Tips from your Talent Acquisition Team 

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: 

Chenega MIOS web site -

Glassdoor -

LinkedIn -

Facebook -

#Chenega IT Enterprise Services, LLC

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Our wide range of benefit options is designed to support and protect employees and their families. Based on eligibility, benefits include medical, dental, vision, prescription plans, wellness programs, income protection, paid leave, and retirement. Positions covered by the McNamara-O'Hara Service Contract Act, Davis-Bacon Act, or a Collective Bargaining Agreement (CBA) will comply with the statute or CBA requirements.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program