Learning and Development Manager (Emergency & Specialty Veterinary Medicine) - Ocean State Veterinary Specialists

Description

• Demonstrates a positive attitude, resilience, and openness to change.
• Applies sound judgement with assessment of credibility.
• Has the ability to develop, maintain, and strengthen partnerships with others inside and outside of the organization, while providing information, assistance, and support.
• Is able to apply strategic thinking to organizational and business perspectives to identify and focus on key drivers of organizational performance and results that are scalable. 

• Setting the standard/modeling the standard for performance, conduct, pride, initiative, professionalism, patient care, and client service.
• Demonstrates skills required in the veterinary profession, and provides training on knowledgebase, techniques, and terminology.
• Prepares performance-based objectives and outlines for course of study following curriculum guidelines and State and Federal guidelines.
• Organizes a training program of practical and technical instruction.
• Evaluates leveling system, content, and assessments on a semi-annual basis and provides updates as needed.
• Develop a training academy made up of each level of medical support staff.
• Provides onboarding and leveling system introduction to new hires.
• Assess current and incoming nursing staff levels. Develop a training plan and skills sheet for each team member.
• Collaborate actively with the Learning & Development team, including but not limited to the Learning & Development regional manager and Director of Technician Mentorship to optimize team development, career mapping, and retention.
• Other duties as assigned.

• Associate degree in veterinary technology or a related field. 
• Active technician license in good standing. 
• VTS preferred. 
• 4 years of proven experience working with professionals and open to earning advanced credentials. 
• Strong organizational and communication skills 
• Superior technical knowledge and skills
• Proficient time management, ability to problem solve, learn, and handle multiple tasks
• Enthusiastic team player with a patient, positive, and professional attitude
• Must have the ability to adjust to changes in the environment and able to handle stress in a calm manner
• Must be able to anticipate patient needs and be detail oriented due to the high level of quality medicine

• Tolerate walking and standing for at least thirty (30) minutes at a time, multiple times a day. 
• Lift and/or carry up to 50 pounds from floor to waist level or higher at least several times per day. 
• Frequent ability to carry out instructions furnished in written, oral or diagram form to solve problems involving several variables 
• Use hands and arms to handle, install, position, and move materials, equipment, and supplies without assistance. 
• Handle, position, and restrain live animals of small and large animal species. 
• Be able to have sustained contact with multiple species of animals and be amenable to learning the safe handling, restraining, and working with these animals. 

• Fully paid health insurance through United Healthcare 
• Dental plans through Delta Dental 
• Vision coverage through VSP 
• Complimentary Life Insurance $5,000 for full-time team members (includes $5,000 AD&D) 
• Voluntary Accident and Short-Term Disability coverage 
• Flexible Spending Account option 
• Paid Vacation Time and Paid Sick Time 
• 401k plan offered to full-time and part-time (over 1000-hours annually) employees after one full year of employment 
• Generous Continuing Education Program 
• Corporate Gym Membership 
• Team Member Discounts for Pet Care 
• Reimbursement for: state Technician license and specialty dues
• Uniform allowance 
• Veterinary social worker on-site