Leasing Agent - Yugo

Yugo is the trusted name for student housing, globally! Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, its about people, planet, and passion and we are looking for #Futureshapers who want to positively influence and shape the lives of others!

We’re currently hiring for a Leasing Agent to join the team in Pullman, WA!

As the Leasing Agent, you will be a key player in our apartment community, reporting to the General Manager. You will handle all aspects of leasing and marketing while ensuring positive resident relations. Your role includes managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies.

Here at Yugo, we truly live our values! Do these sound like you?

• You are Bold, you are not afraid to challenge boundaries and try new things
• You are Real, you take pride in what you do, and you own it
• You are True, you are a force for good, you act responsibly towards others and the planet
• You are Open, you are open-minded, open hearted and open to new ideas

Here’s what you’ll be doing!

• Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
• Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
• Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.
• Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
• Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.
• Update reports, monitor market conditions, and provide insights for community improvements.
• Manage service requests, plan resident functions, and maintain accurate commission records.
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
• Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.
• Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.
• And so much more!

#LI

Sound good so far? Here’s what you’ll need to thrive in this role!

• High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations or related expereince
• Relevant experience working at a property, even better at a university/college
• Property management software, RealPage, Entrata or like systems
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
• Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to resident requests
• Carbon Literacy Certification or willingness to undertake training 

Here’s a snapshot of what we offer!

• Competitive salary of $16.00 - $17.00 / hour
• Generous benefits package! Including health, dental and vision.
• Company paid STD, LTD and Life insurance
• 401k + 4% employer matching
• Three weeks of PTO
• Paid wellness time
• Paid volunteer time
• Paid Yuday
• Parental Leave
• 11 paid Holidays

The Yugo team is a force for good and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life! It’s a big job, but you will be part of a team of awesome Yugoers across the globe, who will support you to ensure we’re consistent in the service we provide to our students.

So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you!

#LI-ONSITE