Leasing Associate - Tax Credit - RPM Living

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The position: Leasing Associates are responsible for the leasing, marketing and maintaining positive resident relations. Leasing Associates handle the signing of leases, and act as a landlord for property owners. The Leasing Associate will also perform clerical work involving routine challenges with initial applications for housing, rent collection, maintain occupancy for public housing developments, and re-certification of other assisted housing tenants

• Ensure the model apartments and target apartments are ready for show and maintaining work areas, common areas and office in a clean and orderly manner
• Complete lease form or agreement and collect rental deposit
• Market the property effectively by answering questions, conducting tours, and promoting community amenities
• Have a thorough knowledge of lease terms, specifications and all community policies
• Completes move out of residents as per the Admissions and Continued Occupancy Policy (ACOP).and SOP’s. Maintain a working knowledge of Housing Authority policy and  procedures to assure residents have a clear understanding of changes that may affect their residency
• Regular “shopping” of competitive properties and remaining knowledgeable of market conditions
• Develop and maintain an on-going resident retention program under direction of Property Manager
• Maintain all resident and property files
• Courteous and efficient handling of resident requests and complaints
• Maintain a professional appearance and attitude at all times

Education & Experience:

• Qualified candidates will have 2+ years tax credit experience
• Property leasing, sales and/or customer experience
• HUD rules and regulations, as well as policies and procedures of low-income housing programs
• Excellent follow up skills via email and phone
• Onesite experience a plus
• Experience with Microsoft Office Suite including Word and Excel

Physical Requirements:

• May be required to sit for extended periods of time while working at a desk
• May be required to climb stairs
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
• Must be able to use mobile devices and applications for work-related tasks

Work Environment:

• This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements.
• The office is an open setting which may include bright lights, constant noises and distractions.

Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver’s license.

RPM Living is an Equal Opportunity Employer.

This job title is associated with Leasing Agent, Leasing Consultant, Sales Consultant, Leasing Specialist, Sales Specialist, and/or Marketing Specialist.

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates 
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match 
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.