Leasing Specialist - Zinger Property Group
St. Charles, IL 60174
About the Job
Do you enjoy exceeding goals and working with a successful team where your potential for earnings is unlimited? If so, this is the opportunity for you! RuMe (pronouced roo-mee) Property Management is looking for an ambitious salesperson to assist with leasing at our St. Charles, IL property.
Job Description:
If you have a commitment to excellence, enjoy exceeding goals and work well in a team atmosphere, this may be your opportunity to join our successful team.
We are looking for a Leasing Specialist who will be responsible for following a trained leasing process, attaining sales and retention goals and setting the pace for fellow team members.
The individual should be willing to work in a fun, competitive leasing environment and have flexible hours.
Responsibilities
- Provide a best-in-class, dynamic, proactive, and friendly guest customer service experience.
- Perform all sales and leasing activities for a 220-units property that meet the expected revenue and occupancy goals by promptly qualifying prospects, expeditious follow-up, assisting with processing applications, credit screening, and criminal background checks as needed, and ensuring a smooth resident move-in and lease signing experience.
- Collaborate with maintenance team members prior to resident move-in and ensure units are in move-in ready condition.
- Demonstrate knowledge and provide feedback about current market and competitor conditions that may impact occupancy and sales results, assist with the development and implementation of short and long-term marketing plans and goals to sustain occupancy.
- Follow the established policies related to concessions, specials, and other programs to boost occupancy.
- Possess a sales-minded mentality with a high skill set in overcoming objections, creating a sense of urgency, and closing the deal ensuring prospects become residents at every given opportunity.
- Strong proficiency in the use of leasing and property management software to track availability, record leasing activities, manage resident and prospect data.
- Respond quickly and courteously to prospect and client/owner concerns and questions and takes prompt action to solve problems and/or document and convey prospect or other requests to the appropriate individual(s).
- Assist with renewals, making sure to achieve high retention at the increased renewal rate.
- Host resident events, making sure to maintain positive resident relations, experience and sense of community.
- Assist with reputation management, making sure surveys and reviews are responded to in timely manner.
- Assist Property Manager as needed.
Requirements
- Sales and customer service experience required.
- Yardi experience highly preferred.
- The individual must have an outgoing, friendly, positive personality.
- Must have strong communication skills and a desire to learn.
- Must have proven reliability, results-driven, goal oriented, and willing to adapt to a fast paced and quickly changing environment.
- Bi-lingual (Spanish) a plus.
Benefits
- Base salary ($19 - $21 per hour) plus a highly competitive commission program
- Medical, dental, and vision insurance available
- Paid holidays and vacations
- Housing discount available