Legal Intake Specialist - Workway
Palm Beach Gardens, FL 33410
About the Job
We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Legal Intake Specialist opportunity for a well-established Personal Injury Law Firm to support their Diminished Auto Value department where they are committed to professionalism, ethical conduct, and fair practice, aiming to recruit dedicated, experienced attorneys and staff devoted to client service and strategic problem-solving. Join our team to work in a collaborative, high-expectation environment where your expertise will make a direct impact on the lives of the clients we serve. Legal Intake Specialist responsible for handling initial calls from prospective clients.
Your specific duties will include:
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.
Your specific duties will include:
- Create a positive and professional first impression on behalf of the firm.
- Answer and screen calls/emails from prospective clients.
- Assist prospective clients by collecting information, answering questions, and relaying messages.
- Schedule appointments and assist clients with electronic signatures.
- Create accurate and detailed intake summaries.
- Input key client and intake data into the firm's database.
- Work with dedicated attorneys and management to ensure a best-in-class client experience.
- Punctuality and attention to detail are a must.
- Previous experience in a law office (preferred but not required).
- Familiarity with phone call handling/routing.
- Strong organizational and follow-up skills.
- Sales and customer service experience.
- Training is provided. You must have intake or call center experience.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.
Source : Workway
