Liaison Unit Team Lead - Maximus Services, LLC

This is an on-site postiion in Richmond, VA.

Job Summary

Essential Duties and Responsibilities:
- Assist supervisor by monitoring performance of assigned staff and providing input when appropriate.
- Train and evaluate performance of staff as directed by supervisor.
- Help develop and maintain processes and procedures.
- Maintain effective interdepartmental relationships.
- Facilitate meetings as needed.
- Ensure that staff maintains updated knowledge of the program.
- Provide the supervisor with updates on all issues regarding quality, training, policy, procedures, staff issues, case determination and appeals activity.
- Serve as the content knowledge expert concerning the review and research of verification documents.

Minimum Requirements:
- High School diploma or equivalent or Associate degree with 1.5 - 4 years of experience.
- Additional training or education in area of specialization.
- Works on a variety of assignments requiring considerable judgement and initiative.
- As a skilled and experienced specialist, completes tasks in resourceful and effective ways.
- Able to draft or modify training materials and procedural documentation accurately.
- Skilled in handling challenging communications with external contacts for escalated matters.
- Act independently to determine methods and procedures on new assignments.
- Serves as facilitator and team leader, allocating work and providing guidance and training to others in field of specialization.
- Perform quality assurance on work of others in team.

Education and Experience Requirements

• Current or previous experience on the CoverVA project is preferred.
• Eligibility experience required
• Quality Assurance auditing experience
• Data entry skills
• Critical and logical thinking
• Experience with Use of Virginia State Computerize Systems (VaCMS, SPIDER, MMIS) preferred.

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Posted Max

USD $14.00/Hr.

Posted Min

USD $17.26/Hr.