Licensed Branch Loan Coordinator (On-Site) - NOVA Home Loans

Core Values

PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans in which we act on employee feedback and implement changes that will make NOVA® Home Loans a better place to work and promote a higher level of service to our clients.

The Licensed Loan Coordinator role facilitates the production process for a designated branch and aids in managing and coordinating loans that have been fully negotiated or originated by a licensed Loan Officer or Loan Officer Associate. This role involves reviewing files to ensure they meet underwriting standards and are complete before submission. The coordinator will reach out to borrowers to gather required documentation and serve as a liaison between the origination and processing teams. Since a license is necessary, this position may also handle the origination of specialized loans

Evolving as an Licensed Branch Loan Coordinator by having...

• A High School Diploma or GED is required.
• A valid Mortgage Loan Originator License in good standing is required.
• Preferred qualifications include at least two (2) years of recent experience as a loan officer, underwriter, or processor in the mortgage industry.
• Previous experience in a customer service role is also preferred.
• Ideally, candidates should have one (1) to three (3) years of experience in the mortgage industry.

Exciting Opportunities to Grow by...

• Receives application from Loan Officer/Loan Officer Associate and reviews for completeness and accuracy using the DIRFT process, providing feedback to the origination team where appropriate.
• Meets with borrowers to sign disclosures after file has been fully negotiated by the licensed loan originator. Collects documentation, disclosures, conditions and required paperwork; collects appropriate fees.
• Reviews file to ensure all documentation is supplied and correct. Provides borrower with checklist of additional documentation required with a due date on when the documents are to be returned.
• Responsible for calculation and accuracy of income for qualification.
• Meets with origination team to assist with outstanding questions on loan programs, qualification, income calculations, etc.
• Ensures all data entry in LOS is accurate in accordance with rules and regulations.
• Resolves file problems, bottlenecks, and qualifying issues throughout production process.
• Answers borrower's inquiries relating to loan application status to ensure quality customer service.
• Responsible for origination of specialty loans only. Not eligible to originate any loans outside of specialty loans.
• Perform other duties as assigned.

Show us your growth with...

• Knowledge of applicable federal, state, and local laws, rules and regulations regarding all types of mortgage loans.
• Ability to maintain high level of confidentiality regarding private, trade secret and/or proprietary information.
• Knowledge and understanding of computer software programs such as Microsoft Word, Excel, and Outlook as well as mortgage loan origination software.
• Effective oral and written communication skills.
• Excellent follow-up/follow through skills.
• Strong attention to detail skills.
• Ability to work in a fast-paced work environment and maintain quality and composure under pressure.
• Ability to work independently and as part of a team.

Benefits Offered...

NOVA benefits to full-time employees include Employee Discount, Paid Time off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program

NOVA® is an equal opportunity employer, substance-free workplace, and complies with the Americans with Disability Act regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.