Licensed Insurance Account Manager - Primary Location
Rochester, NH 03867
About the Job
Bernier Insurance Agency is seeking a dynamic and professional, solutions-focused Licensed Senior Account Manager to join our Personal Lines team! The Senior Account Manager's primary role is to provide exceptional service to our clients, seek opportunity to grow business, be a peer to team members, and support a positive work culture.
Bernier Insurance is an independent agency with over 40 years of success and prides itself in community connection and customer service. Our Team acts as trusted advisors to help create solutions for our clients.
We strive to provide the right coverage at the best price available.
Bernier Insurance Agency is all about new business growth, client retention, superior customer service, and our communities.
Are you an experienced insurance veteran looking for a change of scenery? Your base salary will start between $50,000-55,000 with additional commissions and bonuses on top of that.
Hybrid opportunity available based on experience and after initial onboarding.
Salary Range: $50000.00 - $55000.00 per year
Benefits
Annual Base Salary + Commission
Employee Health Benefits (medical, dental, & vision)
401K Retirement Plan
Employer-paid Group Life Insurance and Long Term Disability
Full reimbursement of costs for licenses or required training to employees on a 1-year pro-rated basis
Paid time off
Paid holidays
Paid Bereavement
Ability to earn commissions paid to you on your personal policies
Gym membership reimbursement
Employee Referral Bonus
Mon-Fri Schedule
Paid Time Off (PTO)
Health Insurance
Life Insurance
Vision Insurance
Dental Insurance
Hands on Training
Retirement Plan
Employee Discounts
Paid Sick Leave
Work from Home (Hybrid)
Commission opportunities
Wellness Benefits
Career Growth Opportunities
Responsibilities
- Demonstrate active listening, rapport building, empathy and solutions-focused problem solving when engaging with customers
- Creating, advising, and providing professional personalized insurance proposals based on the needs of the client
- Effectively identifying other needs in client conversations so we can connect with our other departments to assist (i.e.: Life, Benefits, Business)
- Identifying claims situations and addressing with empathy, urgency and solutions-focused problem solving for our clients
- Awareness of workflow, policies and procedures, maintaining activity notations in compliance with agency procedures as well as increasing job-specific knowledge
- Work Schedule: 40 hours per week, rare night/weekend may be required. Life license a plus
Requirements
- Prior experience in a Personal Lines Insurance role, Independent Agency experience a plus
- Valid P&C License
- Working knowledge of Applied Epic a plus
- Working knowledge of all personal lines insurance, insurance agency operations, coverages, rates, markets and applicable insurance laws/codes/regulations
- Exceptional interpersonal skills--self-managed, proactive, ability to multi-task, organized, emotional intelligence and self-awareness, team player
- Friendly, positive, helpful, client-focused and professional attitude with ability to maintain professionalism and positivity in a fast-paced environment