Licensed Insurance Customer Service Representative - Commercial - Primary Location

Higgins & Rutledge Insurance is quickly growing and we are looking for a full-time Licensed Insurance Customer Service Representative to join our team. We have been in business for over 60 years, our persistence on client care has made that possible. A great Licensed Insurance Customer Service Representative will share that persistence by being driven to assist our customers to the best of their ability. As a Licensed Insurance Customer Service Representative you will build exceptional rapport while giving excellent service when working with clients and carriers. If helping your community secure their tomorrows with our great insurance products is something you are passionate about, APPLY today and join our team!

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Evenings Off

Hybrid Schedule

Retirement Plan

Responsibilities

• Higgins & Rutledge Insurance is quickly growing and we are looking for a full-time Licensed Insurance Customer Service Representative to join our team. We have been in business for over 60 years, our persistence on client care has made that possible. A great Licensed Insurance Customer Service Representative will share that persistence by being driven to assist our customers to the best of their ability. As a Licensed Insurance Customer Service Representative you will build exceptional rapport while giving excellent service when working with clients and carriers. If helping your community secure their tomorrows with our great insurance products is something you are passionate about, APPLY today and join our team!

• 1 to 2 years experience in the insurance industry - Commercial background preferred
• Property & Casualty insurance license required
• Working knowledge and ability to competently use agency systems/ software
• Must be well-organized and operate in an organized manner
• Proficiency to multi-task, follow-thru and follow-up
• Ability to tactfully handle stressful and difficult situations
• Must be courteous and aware of the needs and confidentially of clients, carriers, and employees
• Capable of conflict resolution and problem solving; good negotiation skills