Licensed Insurance Customer Service Representative - Primary Location

About Us:

Archer Insurance Agency is a dynamic and rapidly growing Farmers Insurance agency dedicated to providing top-notch insurance solutions to our clients. We pride ourselves on our commitment to exceptional customer service and our comprehensive range of insurance products. We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative (CSR).

Job Description:

As a CSR, you will be a key point of contact for our clients, providing them with excellent service and support. Your primary responsibilities will include managing client inquiries, processing insurance applications, and promoting our range of insurance products to meet client needs. This role requires a proactive attitude, strong communication skills, and a commitment to client satisfaction.

Salary Range: $60000.00 - $80000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Responsibilities

Key Responsibilities:

Provide outstanding customer service.

Respond to client inquiries and provide solutions tailored to their insurance needs.

Identify opportunities for cross-selling and upselling additional insurance products.

Qualifications:

Valid California P & C insurance license.

Minimum of 2 years of experience.

Strong customer service skills.

Excellent verbal and written communication skills.

Farmers Insurance experience is a plus.

Detail-oriented with strong organizational and multitasking abilities.