Loan Operations VP - First Northern Bank of Dixon

We’re looking for an experienced, highly motivated manager to lead our Loan Operations team! If you’re a strategic and enthusiastic leader looking to join a one-of-a-kind community bank, we’d love to hear from you!

What You’ll Do

The VP/Loan Operations will manage the daily workflows of Loan Operations. Primary duties include the timely preparation of loan documents, loan processing and servicing, loan collections, regulatory compliance, loan accounting, and loan file imaging and maintenance. In addition, this role will be responsible for working directly with staff to ensure efficient workflows, maintaining knowledge of current software systems as well as conduct audits and assessments to ensure policies and procedures are meeting desired goals.

Responsibilities Include

• Maintain, update and implement department policies and procedures covering loan documentation, note processing and servicing, special servicing of past due and non-accrual loans, file maintenance, regulatory compliance, and safety and soundness
• Maintain an effective quality control program to ensure minimal loan documentation and servicing errors
• Ensure an effective call-back program on all new loans and renewals; when errors are detected take prompt corrective action
• Ensure prompt corrective action is taken when errors, deficiencies or omissions are discovered by 3rd party exams
• Work directly with the Special Assets Manager to ensure that all online systems are updated to reflect the special handling of troubled loans is consistent with their status, particularly when the loan is in bankruptcy, operating under the terms of a forbearance agreement, or on non-accrual status
• Work with outside Legal Counsel on complex documentation, servicing, or compliance questions that may have a material impact on the safety and soundness of the Bank
• Responsible for regulatory reporting, with particular emphasis on CRA and HMDA
• Responsible for tracking tax payments and insurance coverage on collateral pledged to the Bank
• Ensure compliance with all secondary market mortgage loan policies, regulations, accounting, and loan processing
• Secondary market 1-4 family residential mortgage past due resolutions, including but not limited to loan restructures, workouts, and collections
• Responsible for accurate escrow servicing and accounting
• Work closely with Credit Administration to ensure credit risk management objectives of the bank are reflected in loan documentation and loan servicing
• Responsible for the accurate and timely completion of all assigned monthly and quarterly MLC, DLC, accounting, and Board reporting
• Responsible for loan file management and file organization, whether hard files or imaged files
• Work directly with the Bank’s Chief Credit Officer and HR to determine appropriate staffing levels, subordinate responsibilities, department structure, and to coordinate staff training and cross-training
• Identify appropriate service level agreements with appropriate departments; implement and track compliance with the agreements
• Provide timely and accurate information to examiners during all third-party exams, both internal and external

What You’ll Need to be Successful

• Communication – well-developed verbal and written communication skills; listen, get clarification, and respond well to questions
• Leadership – effective delegation skills as well as well-developed organization and conflict resolutions skills; strong and effective leadership under stressful conditions
• Collaboration – ability to communicate across all divisions of the Bank; work well with other departments and individuals
• Adaptability – ability to adapt to shifting priorities, manage competing demands
• Quality – demonstrate accuracy and thoroughness in your work; look for ways to improve and promote quality
• Coaching – provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
• Problem solving – identify and resolve problems in a timely manner; gather and analyze information skillfully and develop alternative solutions; work well in group problem solving situations
• Planning/organizing – set goals and objectives; organize or schedule other people and their tasks, develop realistic action plans and plan for additional resources
• Enthusiasm – consistently maintain high levels of activity or productivity; operate with excitement, humor, effectiveness and determination over extended periods of time
• Innovation – an original thinker who brings creativity to dealing with work problems and opportunities, meeting challenges with resourcefulness
• Judgment and discretion – maintain confidentiality of sensitive information; ability to exercise independent judgment in decision making

Qualifications

• Four-year college degree or equivalent training
• At least five years of leadership experience in Loan Operations and/or Loan Servicing, with some experience in both areas
• Specific training and experience in Laser Pro loan documentation, loan processing, Fiserv, Credit Quest, MS Word and Excel, and OnBase
• Experience working with Fiserv, Finastra, and Abrigo a plus

Why You Should Apply

• Full-time position with excellent compensation and benefits package
• Generous time off programs
• Bonus program
• Profit-sharing
• Discounted stock purchase program
• Excellent growth and development opportunities
• And much more!

Pay Range (Salary): $125,00.00 - $150,000.00/year

The purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management.

First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.

The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.