General Summary The RELO's primary duty is making sales of residential mortgage loan products to home buyers. The RELO is a salesperson who is customarily and regularly engaged in making sales away from Envoy's branch offices or the RELO's home office. Loan origination activities constitute no more than 25% of the RELO's time, which is primarily spent conducting sales activities. Duties and Responsibilities The primary job duties and responsibilities of this position include but are not limited to: - Create sales opportunities by promoting Envoy's loan products to other realtors, builders, home buyers, and referral sources
- Generate and qualify leads and meet with potential clients
- Develop and maintain relationships with potential clients
- Solicit & procure new loan applications by meeting with and presenting loan products to potential clients
- Educate home buyers on current loan product offerings and programs for which they qualify
- Meet with potential home buyers in homes listed for sale and real estate offices to make sales pitches
- Ensure all marketing is performed in a manner that is compliant
- Use Envoy's point of sale system to create new loan applications
- Provide dual capacity disclosure and if applicable, affiliated business arrangement disclosure to potential clients
- Take regular sales training
- Work primarily away from Envoy's office without set hours
- Is primarily commission-based based on performance
- Assist with collection of financial information (tax returns, bank statements, etc.) and other related documents that are required as part of the application process
- Request and gather relevant information/documents from the borrower to complete the application, its structure and all loan disclosures
- Authorize credit reports, appraisals, flood certifications, and title work
- Ensure maintenance of active real estate and NMLS licenses
- Comply with local, state and federal laws regarding position
- Adhere to all Envoy standards, including, but not limited to production minimums and customer service
- Conduct business in an ethical manner and in the best interest of Envoy, with Envoy's core values in mind
- Any additional duties as assigned
THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE INCUMBENT WILL ALSO PERFORM OTHER REASONABLY RELATED BUSINESS DUTIES AS ASSIGNED BY MANAGEMENT. Qualifications Listed below are the minimum qualifications required to successfully perform this role. These qualifications are necessary for someone to be considered for this position. Qualifications include: - Strong sales experience and sales expertise
- Licensed real estate agent or broker
- Must have NMLS and SAFE, UST, preferred.
- High school diploma or equivalent, Bachelor's degree is preferred
- Knowledge of Microsoft Excel, Word and Outlook
- Knowledge of mortgage loan products (FHA/VA/CONV)
- Exceptional follow-up, time management, interpersonal, and verbal and written communication skills
- Willingness to learn, self- motivated, social media savvy and a forward thinker
- Excellent customer service skills and working in a team environment
- Excellent interpersonal, verbal and written skills are a must
- Must be a self-starter who is reliable, detail oriented and the ability to resolve issues
- Strong relationship building a must, along with strong written and verbal communication skills
- Ability to analyze issues and create effective resolutions, while managing multiple projects at one time
Physical Requirements - The employee must occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision
- While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
- The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees. |
