Loan Servicing Specialist - River Bank & Trust

Position Summary:

Under the supervision of the Loan Operations Manager, this position performs a variety of functions directly related to the loan servicing of all loan types to include all Commercial, Consumer, and Real Estate loans.

Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions include, but are not limited to the following:

• Assuring customer service is top priority whether internally or externally; treating customers and employees professionally, with courtesy and respect
• Attend work on a regular basis, punctual, and withstand varying degrees of stress
• Be familiar with and follow applicable policies and procedures
• Provide loan support to staff in all locations
• Clear technical exceptions in a timely manner
• Perform loan collateral maintenance & perfection
• File loan files as needed
• Process collateral lien releases on paid loans for all locations
• Index and image loan related documents
• Stay abreast of regulatory requirements, loan policy, and compliance training applicable to the position
• Work closely with Management, Relationship Managers and Lending Assistants to perfect the loan file.
• Crosstrain and backup other duties and responsibilities held in the Loan Operations department
• Other duties as assigned by Management

Minimum Qualifications:

• High School diploma or equivalent
• 1-2 years of Lending experience preferred

Skills, Abilities & Expectations:

• Ability to handle multiple projects simultaneously and work with limited supervision
• Able to prioritize duties and effectively manage time
• Detail oriented and organized
• Excellent interpersonal and communication skills
• Able to work in a team environment
• Integrity, discretion, and respect for confidential information are absolutely essential
• Willingness to adapt to change
• Work within a variety of different software and web applications
• Complete annual compliance training applicable to the position
• Customer service must be a top priority whether internally or externally
• Attend work regularly, on time, and withstand varying degrees of stress
• Maintaining a professional, business-like appearance and demeanor
• Proficiency in Microsoft Office products including: Word, Excel, and Outlook

Physical Demands:

The employee will occasionally lift and/or move up to 25 pounds. The employee will regularly sit; talk; hear; and use hands to finger, handle, or feel. The employee will occasionally stand; walk; reach with hands and arms; climb and balance; and stoop, kneel, crouch, or crawl. Special vision requirements include close, distant, and peripheral vision; depth perception; and the ability to adjust focus. The noise level in the work environment is usually moderate. The work environment and physical demands are those of a standard retail branch setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Disclaimer:

The above information has been designed to indicate the general nature and level of work performed within this job. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. Incumbents must attend work regularly, on time, and withstand varying degrees of stress. This position description describes the minimum selection requirements to qualify for the position. Promotion and other employment decisions are based on employer needs, good standing, fully competent performance, and other non-discriminatory subjects.

Equal Opportunity Employer Statement:

River Bank & Trust is proud to be an equal-opportunity employer committed to maintaining a diverse and inclusive work environment. We will not discriminate based on race, age, disability, or any other non-merit characteristics when considering qualified applicants/employees for hire, transfers, promotions, terminations, training, or any other opportunities that may arise.