Logistics Assistant - Louis Dreyfus Company

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Overall Purpose and Objective of Position

This position performs a variety of responsibilities that include overseeing various reporting task and general back-office functions relating to the merchandising department in the Claypool, IN office of a privately held firm involved in the international trading and merchandising of agricultural commodities and biofuels.  This position will include servicing and maintaining customers to obtain documents. screening calls for the merchandising department and other customer service issues that require discretion.

Primary Responsibilities/Essential Functions

• Ticket application for multiple products, processing invoices daily, freight matching, and filing.
• Send past due statements and make collections calls regarding past due invoices.
• Serve as the initial AR contact person for external customers regarding Business to Business AR collections, problems and questions.
• Assist with weekly and monthly contract reports.
• Maintain COI and kosher documents.
• Utilize multiple systems to maintain carrier and freight information to assist with the coordinating of logistics for multiple products.

• Assist with setting up new customers and sending commercial ready food grade documents.
• Daily involvement with inputting and maintaining records in CRM.
• Maintain daily communication, supports logistical services, and assists with accounting issues with suppliers and customers.

• Work with sales, lab, and logistics teams to provide the best customer service possible.

• Learn about markets and develop competence in LDC products varying qualities.

Additional Responsibilities

• Helps manage receivables and facilitates innovative methods to keep accounts receivable and average number of days to pay at a minimum.
• Attend weekly meetings to become familiar with products and logistics.

• Identifies, qualifies and captures new business; develops and contributes to customer/supplier list.
• Potentially participate in crop tours to assess conditions and potential yields to anticipate markets.
• Weekend work.
• Customer visits.
• Other duties as assigned.

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with co-workers, Company business associates and the general public.
• Work together in a cooperative spirit to serve the best interests of the Company.
• Operate in a fully responsible manner and comply with all laws and Company policies.

Equipment Used

• Typical office equipment: PC, telephone, fax machine.

Working Conditions

• Primarily climate-controlled office environment.  Periodic visits to industrial operations areas are necessary with exposure during such visits to variety of temperatures and prevailing weather conditions. Interacts closely with personnel in other departments and company locations, interacts closely with middle and senior level management, domestic travel to visit customers required (up to 30% at times).  Call-ins or the extension of regular working hours (50-60 hours per week) are occasionally needed to complete time-sensitive projects or respond to emergencies.

Equipment Used

• Typical office equipment: PC, telephone, fax machine.

Working Conditions

• Primarily climate-controlled office environment.  Periodic visits to industrial operations areas are necessary with exposure during such visits to variety of temperatures and prevailing weather conditions. Interacts closely with personnel in other departments and company locations, interacts closely with middle and senior level management, domestic travel to visit customers required (up to 30% at times).  Call-ins or the extension of regular working hours (50-60 hours per week) are occasionally needed to complete time-sensitive projects or respond to emergencies.

Employee Supervision

• No direct supervision responsibilities

Decision Making/Accountability

• Processes a variety of information and data to help devise and execute trading strategies.  Negotiates with trade counterparts to maximize corporate returns.  Advises and recommends trading strategies, assesses risk pertaining to buying and selling and negotiates contract terms with clients.

Education/Professional Certifications/Licenses

Basic qualifications:

• High School Diploma/GED
• Valid Driver’s License

Preferred qualifications:

• Associate Degree

Experience

Basic qualifications:

• Experience in an office environment.

Knowledge/Skills/Abilities (including any physical demands)

The following are the basic qualifications:

• Strong verbal and written communication skills
• Strong quantitative skills, including basic knowledge of statistics, algebra (e.g., supply and demand relationships, analysis of price relationships)
• Ability to organize multiple responsibilities, prioritize workload and perform multiple tasks simultaneously
• Ability to work with minimal supervision
• Proficiency with spreadsheet and word processing software, (e.g., Excel and MS Word).

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Flexible work available (not applicable to all roles)

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Equal employment opportunity (EEO)

Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us