Logistics/Operations Administrator - ICONMA, LLC
Warren, MI 48093-2368
About the Job
Logistics/Operations Administrator
Location: Warren, MI/Hybrid
Duration: 12 months with possible contract to hire
Description:
Single point of contact for assigned accounts, including daily interface with the company’s subsidiaries, the company’s North America Export
Operations, Logistics, suppliers, company’s subject matter experts and dealers/distributors in the export markets. Liaison with
Export Operations Managers on various order-to-delivery related issues.
The focus in this position is to assist in resolving current issues, providing solutions that benefit both the company and customer,
and to encourage and share best practices.
Primarily responsible for tracking all orders for export markets from Order-to-Delivery (OTD)
Inform and follow up with export customers on all order entry issues, order rejects, changes to orders like
options, ship to and orders cancellations (if applicable).
Responsible for tracking and updating all MVBs (Manufacturing Validation Build) status on weekly basis.
Follow up with respective teams (logistics, finance, export product managers, MVB coordinators and markets)
on any changes that affect the launch of products within export markets. Highlight any issues to Export
Operations Manager on a weekly basis.
Prepare manual invoices for MVBs (if needed).
Co-ordinate with DF Young on logistics and financial transactions, including;
Credit & Rebill
Reconsignments
Special moves (airfreight, spot buy etc...)
Generate, analyze and review weekly report on order issues with Export Operations Manager on
Orders not released for production/
No assignment of Target Production Weeks (TPW)
Delayed TPWs
Orders built and not released to logistics
Follow up with offshore plants (SGMW, SGM etc...) on any issues that hamper the follow of events from their
systems to various company’s systems for both MVBs and regular production orders.
Participate in monthly calls with markets on demand submission, logistics calls along with Export Operations
Manager.
Create Order Work Bench (OWB) user ids for export dealers and co-ordinate with teams to provide systems
access (Vlogistics tool).
Coordinate with IT teams to resolve all export customers issues related to OWB delivery reporting.
Support logistics team on any queries on shipment by coordinating with port processors and DFY team.
Able to quickly learn and execute various ad hoc reports in company’s systems like VOMS, POMS, VTIMS, Vlogistics Tool
etc...
Vacation coverage for team members on critical tasks.
Must be flexible, and adaptable in handling multiple tasks.
Solution-orientated, collaborative, be able to find quick solutions individually and working with team members
on critical issues.
Required Knowledge, Skills, and Competencies
High level of analytical and problem-solving skills with a focus on identifying key issues and resolving root
causes.
Demonstrate relationship-building skills with the ability to interact with the customer via email and phone
conversations.
Understand unique customer needs across various countries.
Ability to work independently and meet deadlines.
Proficient use of Microsoft Word, Excel and Power Point
Strong oral and written communication skills
Ability to manage multiple activities through various GM systems such as VOM / ORDER WORKBENCH, POMS,
VTIMS, BARS, V-Logistics – DF Young, VinView (Freight Verify).
Ability to manage diversity and cultures with a focus on global awareness
Candidate’s requirements:
EXPERIENCE – 5 years of experience, can be less, but experience preferred
Bachelors preferred
Outlook, Excel, Word proficiencies
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Location: Warren, MI/Hybrid
Duration: 12 months with possible contract to hire
Description:
Single point of contact for assigned accounts, including daily interface with the company’s subsidiaries, the company’s North America Export
Operations, Logistics, suppliers, company’s subject matter experts and dealers/distributors in the export markets. Liaison with
Export Operations Managers on various order-to-delivery related issues.
The focus in this position is to assist in resolving current issues, providing solutions that benefit both the company and customer,
and to encourage and share best practices.
Primarily responsible for tracking all orders for export markets from Order-to-Delivery (OTD)
Inform and follow up with export customers on all order entry issues, order rejects, changes to orders like
options, ship to and orders cancellations (if applicable).
Responsible for tracking and updating all MVBs (Manufacturing Validation Build) status on weekly basis.
Follow up with respective teams (logistics, finance, export product managers, MVB coordinators and markets)
on any changes that affect the launch of products within export markets. Highlight any issues to Export
Operations Manager on a weekly basis.
Prepare manual invoices for MVBs (if needed).
Co-ordinate with DF Young on logistics and financial transactions, including;
Credit & Rebill
Reconsignments
Special moves (airfreight, spot buy etc...)
Generate, analyze and review weekly report on order issues with Export Operations Manager on
Orders not released for production/
No assignment of Target Production Weeks (TPW)
Delayed TPWs
Orders built and not released to logistics
Follow up with offshore plants (SGMW, SGM etc...) on any issues that hamper the follow of events from their
systems to various company’s systems for both MVBs and regular production orders.
Participate in monthly calls with markets on demand submission, logistics calls along with Export Operations
Manager.
Create Order Work Bench (OWB) user ids for export dealers and co-ordinate with teams to provide systems
access (Vlogistics tool).
Coordinate with IT teams to resolve all export customers issues related to OWB delivery reporting.
Support logistics team on any queries on shipment by coordinating with port processors and DFY team.
Able to quickly learn and execute various ad hoc reports in company’s systems like VOMS, POMS, VTIMS, Vlogistics Tool
etc...
Vacation coverage for team members on critical tasks.
Must be flexible, and adaptable in handling multiple tasks.
Solution-orientated, collaborative, be able to find quick solutions individually and working with team members
on critical issues.
Required Knowledge, Skills, and Competencies
High level of analytical and problem-solving skills with a focus on identifying key issues and resolving root
causes.
Demonstrate relationship-building skills with the ability to interact with the customer via email and phone
conversations.
Understand unique customer needs across various countries.
Ability to work independently and meet deadlines.
Proficient use of Microsoft Word, Excel and Power Point
Strong oral and written communication skills
Ability to manage multiple activities through various GM systems such as VOM / ORDER WORKBENCH, POMS,
VTIMS, BARS, V-Logistics – DF Young, VinView (Freight Verify).
Ability to manage diversity and cultures with a focus on global awareness
Candidate’s requirements:
EXPERIENCE – 5 years of experience, can be less, but experience preferred
Bachelors preferred
Outlook, Excel, Word proficiencies
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Source : ICONMA, LLC