Luxury Vacation Rental Sales Representative - Better Talent

COMPANY OVERVIEW:

The Cottages on The Key is a luxury vacation rental property management company based in Siesta Key, Florida. We are passionate about sharing our area's experiences with guests worldwide and are committed to the art of hospitality.

Our vacation rental owners benefit from our full property management services. As a company, we consider each homeowner's goals, creating customized white glove services that match their financial goals and the uniqueness of their property. It's that same individualized approach that has made us successful and has contributed to our growth. 

Fast-forward to 2023, and with an outstanding portfolio of exceptional homes and a host of satisfied homeowners earning significantly more than they could on their own, we are excited to introduce The Compass Collection on a national scale.

The Compass Collection’s primary mission is to share our accumulated knowledge and experience, helping homeowners nationwide achieve financial stability and surpass their earnings expectations, all while providing unwavering support. Our goal is to create a fairer market by bridging the gap between self-managed owners and the large-scale vacation rental companies that currently dominate the industry.

Our work culture is extremely important. We strive to create a supportive and inclusive environment where everyone feels valued. When working with us, you'll find that our Team functions as a unified and collaborative unit, which enables us to maintain an excellent work-life balance.

POSITION SUMMARY:

As our Luxury Sales Representative, you will be pivotal in driving revenue growth for our luxury vacation rental property management services nationwide. You will be responsible for establishing and maintaining strong relationships with prospective clients, guiding them through the sales process, and ensuring a laser focus on lead management. 

You must have a passion for the art of hospitality to proactively learn and gain knowledge of all homes in our portfolio while being socially fluent to our guests for all their needs. This entails responding to leads, sending quotes, utilizing excellent phone skills, responding to in-house guest requests, visiting guests in person, and overseeing the in-house guest experience by ensuring all of their requests and needs are properly met by working with our operations department.

RESPONSIBILITIES:

• Proactively respond to inbound guest inquiries promptly via phone, text, and email.
• Execute outbound calls, texts, and emails to prospective guests. 
• Establish, maintain, and nurture relationships with guests, staff, and vendors.
• Collaborate with the revenue department to meet Sales Goals for the month.
• Process and schedule all payments for all bookings in place per agreements / special policies. 
• Become familiar with the inventory of all homes, components, amenities, concierge services, and experiences we offer in the area. 
• Seek out and request 5-star reviews from guests.
• Organize and host our weekly guest meet and greet. 
• Monitor and respond to guest feedback.

QUALIFICATIONS:

• Previous experience in a hospitality, guest services, or concierge services sales role is required.
• Vacation rental industry experience is desired. 
• Familiarity with using property management software such as Streamline is desired.
• Enjoy speaking with people with excellent interpersonal, written, and verbal skills. 
• Ability to work in an ever-changing environment while maintaining a high standard of service, strong work ethic, and a hospitality mindset.
• A passion for and in-depth knowledge of the Siesta Key area and a quick learner about our properties and what we offer. 

COMPENSATION & BENEFITS:

Annual Salary: OTE $60,000 (includes base + bonus)

Schedule: Wednesday - Sunday, 12PM - 8PM

Bonus Details: Bonus opportunities based on sales performance.

Benefits & Perks: 

• Paid time off includes PTO, sick, and vacation days.
• Health insurance. 
• Employee recognition programs. 
• Relocation assistance. 
• Workplace perks such as recreation activities, food, and coffee.
• Hybrid work schedule opportunities