MDM Administrator-Mobile Device Engineer at General Dynamics Information Technology

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

None

Job Family:

Systems Administration

Job Qualifications:

Skills:

Device Management, Information Technology (IT) Services, Mobile Device Management (MDM)

Certifications:

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

The world of investing is fascinating yet complex. While hundreds of first -time investors are turning to the markets to help pay for their homes, send their children to college and secure their futures the mission of the Securities and Exchange Commission (SEC) is becoming all the more vital.  GDIT is excited to support the SEC in as it seeks to protect investors, maintain fair, orderly, and efficient markets, and facilitate capital formation.

The SEC ISS program is a comprehensive IT program charged with operating, managing, and advancing the SEC’s IT infrastructure. Our dynamic program team of IT leaders and large and small business partners is seeking bright, energetic and talented individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking a MDM/Mobile Device Engineer in Washington, D.C. The selected candidate must be a US Citizen (without dual citizenship) and able to obtain a Public Trust Suitability clearance, per contract requirements.

Position Duties:

• Provide system administration of Mobile Device management (MDM) solutions

• Support, maintain and troubleshoot MDM systems

• Support escalation and root cause analysis activities

• Support of all updates to all documents when there is change in the transport design and/or technologies and collaborating with all stakeholders to test all related systems and processes to verify that the systems meet requirements and can host applications with no degradation to performance or security

• Address client queries over the phone and resolve mobile device related issues

Required Skills:

• 5 years work experience as a System Administrator – supporting, maintaining and troubleshooting MDM systems

• Must have experience with the following technologies: M365, Intune, Apple Business Management, AirWatch

• Must be able to work in a high-volume workspace

• Experience with current models of phones and tablets  

• Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2012 / 2016, Active Directory

• Must have 2 years’ experience configuring devices with Department of Defense Security Technical Implementation Guide (DoD STIG)  for the iOS or Android. 

• Must have experience with troubleshooting mobile device issues such as, bugs, enhancements, user interface problems, and enrollments in a Mobile Device Managers (MDM). 

• Familiarity with government best practices surrounding mobile devices is required.

. 

The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.