MECHANIC TECHNICIAN ADVISOR at Carter machinery

We are currently offering a $1,500 sign-on bonus for Mechanic Technician Advisor new hires, payable after 90-days of employment.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Mechanic Technician Advisor in Dulles, Virginia.  The Mechanic Technician Advisor position is responsible for completing service assignments and providing technical assistance to other technicians in a positive and efficient manner, while promoting the highest level of quality, safety, customer satisfaction and teamwork within the department.  Seeking candidates with minimum of five years’ experience with heavy construction equipment. High school diploma or GED required. 

Requirements for the Mechanic Technician Advisor position include:

• Must have good troubleshooting skills.
• Must be able to occasionally operate heavy machinery. 
• Excellent customer relations skills.
• Must be a strong communicator with excellent verbal and communication skills.

• Must be able to lead and motivate employees.
• Must be able to establish and maintain effective working relationships and manage time effectively.

• Self-starter able to work with limited supervision.
• Must be able to perform under stress and/or in emergencies.
• Strong mechanical aptitude and expert level troubleshooting skills; able to accurately diagnose and repair equipment.
• Proficient in the use of a computer, Microsoft Office products and service software required in position; able to complete service reports and provide pertinent details for work orders.
• Strong written and verbal communication skills; able to write service reports that accurately document diagnosis and repairs performed.  Must prepare required documentation including work orders, parts lists, and time cards in an accurate and timely manner.
• Must be able to work shifts as needed, including days, nights, and/or weekends to meet customer needs.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Mechanic Technician Advisor job, including the ability to lift, carry and maneuver items up to 70 pounds, including bulky objects.  This position requires repeated reaching, standing, stooping, kneeling, bending and climbing beside, onto and under a variety of heavy equipment. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.  This job description is not intended to be all-inclusive.  Additional duties may be assigned.    

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

*Special rules and restrictions may apply to sign-on bonus eligibility for rehires.