MES, Pharmasuite, Support Engineer - Syntricate Technologies Inc
Concord, NC
About the Job
Required Skills:
- Perform initial issue diagnosis and troubleshooting,
- Provide user support for navigation and system use.
- Work on issue resolution and escalation. Handle incident management system.
- Knowledge base development.
- Monitor MES layer integration with other systems.
- Monitor system performance.
- Develop training materials.
- Able to report metrics.
- Able to handle security administration.
- Work on system configuration and support.
- Handle problem management.
Source : Syntricate Technologies Inc