MH Pharmacy Technician II - Lifespan

Additional and ongoing demonstration of intermediate skills in the practice of pharmacy as defined below are required.

The job requires excellent communication skills and a desire to work in a fast-paced environment.

Works under the supervision of:

• Pharmacy Leadership

Career Ladder Criteria (as applicable by site):

• Performs Hazardous Compounding


• Performs batch sterility tests


• Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement


• Assists in revising training materials


• Demonstrates Intermediate skill performance by performing at least one of the following
  
  
  
  • Intermediate Purchasing Skills
  
  
  • Decentralized Pharmacy Services
  
  
  • Medication Histories
  
  
  • ADC optimization
  
  
  
  

Ordering/ Receiving

• Assists with receiving order from wholesaler


• Scans in delivery


• Properly inventories/stickers delivery to ensure all items are received


• Confirms that each med is "scannable". Involves pharmacist when appropriate


• Helps to maintain proper stock levels of drugs supplies and solutions by Informing in writing the need for an item when it is getting low


• Repackages medications from bulk to unit-dose when necessary

Compounding

• Performs calculations for dosing unit conversions admixture volumes


• Prepares clean room and sterile products area for daily use


• Follows clean room policies and procedures


• Prepares low and medium risk sterile and non-sterile compounds


• Complies with Universal precautions and uses Aseptic technique when compounding

Inventory Management

• Checks expiration dates in and outside the department


• Credits and debits patients in Meditech if meds reordered or returned


• Resolves missing medication issues


• Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas.


• Ensures all medications are properly labeled


• Properly disposes of medications hazardous substances sharps


• Properly identifies and returns expired meds eligible for credit


• Assists in semi-annual inventory activities as needed

Fills Medication Orders

• Receives labels and orders and is able to accurately select proper drug dosage form and strength


• Accurately retrieves medications from ADC fill list


• Neatly organizes filled meds for checking.


• Accurately retrieves medications as requested at the window


• Properly refills trays and kits including but not limited to: Code Trays STEMI kits anaphylaxis kits "tackle boxes" in preparation for pharmacist to check.


• Accurately fills OR Machines

Delivers medication

• Performs routine rounds to patient care areas and units in timely manner


• Delivers meds to proper location including but not limited to: ADC Med Room or a nurse if requested.


• Updates machines with current date for drug


• Outdates meds in ADC at each delivery to machine


• Returns meds from the floors when need

Fills Automated Dispensing Cabinet (ADC)

• Under stands process of loading and unloading


• Fills ADC accurately by consistent use of scanner when required


• Loads meds in a neat precise manner without overfilling pocket


• Is able to trouble shoot minor equipment issues with ADC


• Is able to reboot equipment as needed

Communication

• Uses exceptional customer service skills/communication to resolve issues


• Answers phones and triages phone calls that need a pharmacists


• Communicates well with nursing and other staff outside of the pharmacy department

Professionalism

• Maintains a high degree of professionalism within and outside the department


• Maintains excellent working relationships with others


• Dresses professionally


• Maintains a neat clean and organized work area


• Represents the Department of Pharmacy and acts as liaison if needed when outside the department


• Complies with HIPAA policies


• Supports the training of new staff


• Manages time effectively and prioritizes accordingly

Maintains Logs

• Responsible for the daily accurate documentation of logs including but not limited to : refrigerators hood cleaning eye wash


• Reports any omissions or errors

Handle Controlled Substances

• Understands the importance of excellent record keeping accuracy and handoffs when dealing with Controlled Substances.


• Immediately reports any concerns/discrepancies to pharmacist or supervisor

Management of Time and Resources:

• Completes work assignments within an acceptable time frame.


• Uses time and resources to the best possible advantage for successful completion of job responsibilities.


• Develops and maintains efficient working relationships.


• Is reliable in respect to attendance.


• Is Reliable in respect to punctuality.


• Recognizes the importance of team efforts and partners with others to achieve positive outcomes.

Quality:

• Is part of a team effort to ensure quality services.


• Offers creative solutions or alternatives to issues or concerns.


• Produces quality results.


• Continually strives to improve the quality of work. Accepts responsibility for all work performed and takes appropriate corrective action as needed.

• Written and oral communication skills


• Basic math needed for compounding


• Ability to work in a team environment


• Ability to problem solve


• Ability to provide a high level of customer service to patients visitors and staff


• Performs gloved fingertip and media fill test as required.

• Is cooperative in interactions treating customers with courtesy respect and compassion.


• Is patient when responding to questions and answers questions appropriately.


• Responds to requests in a timely manner.


• Handles interruptions in a skillful way.


• Maintains a professional appearance and demeanor.


• Strives to prevent/resolve customer concerns to the customer's satisfaction.

EDUCATION:

• Is responsible for maintaining licensure CPhT and State registration as required