MI-Engineering Support Coordinator - Niterra North America

Responsibilities

• Work with internal and external customers to administer OE sample shipment ordering, receiving, and shipping  
• Administer inspection, labeling, and shipment of samples 
• Monitor the inventory of samples including periodic physical inventory checks 

• Responsible for the efficient planning, execution and flow of materials as assigned 
• Maintain internal site containing sample order information 
• Process, track, and rectify customer purchase orders 
• Evaluate part status and report part shortages as required on developed spreadsheet form and communicate to internal or external customers 
• Work with internal teams to maintain prototype price list  

• Support the investigation of sample shipment invoices with accounts receivable 
• Process credit/debit memos as needed 
• Support shipment of returned test parts and documentation as requested 
• Support the Commercial Business Organization (CBO) with reports and analysis as needed 
• Assist and implement changes to allow for improved inventory management system 

• Assist in optimizing internal processes and controls 
• Support coordination and completion of projects between various functional teams 
• Interface with customer’s and their website portal as needed to perform assigned tasks 
• Perform all job-related tasks as assigned by management 
• Adhere to all company policies and procedures and will adhere to all company policies relating to IATF and ISO14000 

Qualifications

• Associate’s degree or commensurate experience 
• 2 years experience in a customer facing or customer support position preferred 
• Good understanding of inventory management 
• Previous data entry experience preferred 
• Strong attention to detail and commitment to accuracy 
• Strong analytical math skills and organizational skills  Ability to identify issues and promptly propose solutions 
• Strong verbal and written communication skills 
• Proficiency in MS Excel and other MS Office software 
• SAP experience or exposure preferred

Physical Requirements:

• Ability to see and hear (correctable)
• Ability to communicate verbally
• Ability to lift up to 50 lbs
• Ability to drive a vehicle
• Ability to travel
• Ability to operate a keyboard

Potential Hazards:

• Normal office hazards
• Normal hazards associated with travel
• Normal hazards related to driving a car
• Normal warehouse hazards