Mainframe Operator/Technician. - Veterans Sourcing Group

New York City, NY 10004

Mainframe Level Two Operator/Technician.

Location: New York, NY
Schedule:

Summary:

The candidate will work in the Command Center of a large, 24X7 multinational bank holding company where mainframe availability is mission-critical
The candidate will need the ability to work on site in New York and remotely using virtual connectivity techniques such as phone, chat, Skype and Zoom
Training will be limited and the candidate must have all required technical skills and strong general (soft)skills
The role requires the judicious exercise of privileged Mainframe access and rigorous adherence to security and operational policies

General Skills Required:

Strong attention to detail
Strong English written and verbal skills (able to communicate to customers and stakeholders)
Ability to digest security, cybersecurity, and policy training documents
Familiarity with Service-Now ticketing software
Experience with Skype for Windows and Zoom
Familiarity with Windows interface and toolsets
Excellent MS Excel, MS Word, and MS Outlook skills
Ability to create and improve technical procedural documentation
Knowledge and experience with high-availability environments a plus

Technical Skills Required:

Strong experience and knowledge of industry standard command line interface tools and hardware consoles
Operational knowledge of Mainframe z/OS, TSO commands, Console, JCL, Batch Execution and Monitoring
Complete familiarity with the IBM Master Console interface
Experience with at least two of the following monitoring tools: Omegamon, Sysview, Netview, Focalpoint, and Tivoli Enterprise Portal
Have strong familiarity with Job Entry Subsystem (JES) commands on the mainframe
Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete
Perform and verify system configuration changes as specified during weekend maintenance /shutdown periods. Perform POR (Power on Reset) via the Hardware Master Console
Familiarity with CICS and file control (ability to allocate and deallocate)
Identify issues (e.g. spool issues) using commercially available monitoring tools (e.g. Omegamon, Sysview, Netview) and resolve using JES commands
Familiarity with controlling system tasks via with IBM System Automation or CA Ops MVS
Must have strong expertise in Tivoli Workload Scheduler 9.3 (or above) in an end-to-end environment and experience with event-based scheduling
Experience using CA-11 (CA Workload Automation Restart Option for z/OS Schedulers)

Preferred Skills:

Source : Veterans Sourcing Group