Mainframe Support Specialist at RF Hiring Solutions
Dallas, TX 75204
About the Job
This role is for 1st Shift 06:30 AM CST to 03:00 PM CST, Dallas, TX
JOB DESCRIPTION:
• The Systems Engineering family is responsible for the entire technical effort to evolve and verify solutions that satisfy client needs.
• The primary focus is centered on reducing risk and improving the efficiency, performance, stability, security, and quality of all systems and platforms.
• The Systems Engineering role specializes in the analysis, evaluation, design, testing, implementation, support, and debugging of all middleware, mainframe, and distributed platforms, tools, and systems of the firm.
RESPONSIBILITIES:
• Provide Mainframe computer operations support for systems and applications in a 24/7 multiplex environment.
• Monitoring Z/OS operation systems, batch jobs and applications in a multiple-plex environments (Production, QA, PSE, DEV and test, sandbox)
• Provide eyes on glass support for all alerts that enters the Service Now and Splunk dashboards and mainframe consoles.
• Perform level 1 and 2 support for MQ & CICS issues and working with external/internal clients on MQ connectivity.
• Provide Major Incident Management and Technical Call support.
• Provide media storage support. Ship and receive media from offshore storage vendor.
• Create and maintain Knowledge Base Articles.
• Provide support on IPLs and other activities using HMC/BMC consoles.
• Provide batch scheduling support for Mainframe CA-Scheduler and Distributive Autosys job schedulers.
• Provide UNIX/LINUX support for auto operator commands thru SecuteCRT.
• Identify and implement efficiencies and improvements to standard processes and procedures.
• Provide support for migrations, deployments, implementation, changes, external/internal testing.
• Coordinate and participate in planned Disaster Recovery Testing
• Coordinate weekly Mainframe change activities (deployments, upgrade, migration, installation)
• Responsible for all aspects of batch processing, including the timeliness of systems availability.
• Coordinate and participate in planned Disaster Recovery Testing
• Support automation by making recommendations for optimizing and streamlining daily functions and batch cycles.
QUALIFICATIONS:
• Bachelor's degree preferred or equivalent experience.
• Minimum of 6 years of related experience.
• Strong Computer Operation background in large-scale, multi-plex Mainframe environments
• Strong written, verbal communication and presentation skills
• Strong knowledge of IBM z/OS, JES2, MVS, HMC, VTAM, NETVIEW, TSO/ISPF, Mainview
• Strong IPL knowledge using HMC, BMC
• Working Knowledge of JCL
• Strong Knowledge of CA7/11/CA Scheduler and Autosys
• Strong Knowledge of Service Now and Splunk for alert management
• Strong level 1 and 2 support for MQ & CICS products.
JOB DESCRIPTION:
• The Systems Engineering family is responsible for the entire technical effort to evolve and verify solutions that satisfy client needs.
• The primary focus is centered on reducing risk and improving the efficiency, performance, stability, security, and quality of all systems and platforms.
• The Systems Engineering role specializes in the analysis, evaluation, design, testing, implementation, support, and debugging of all middleware, mainframe, and distributed platforms, tools, and systems of the firm.
RESPONSIBILITIES:
• Provide Mainframe computer operations support for systems and applications in a 24/7 multiplex environment.
• Monitoring Z/OS operation systems, batch jobs and applications in a multiple-plex environments (Production, QA, PSE, DEV and test, sandbox)
• Provide eyes on glass support for all alerts that enters the Service Now and Splunk dashboards and mainframe consoles.
• Perform level 1 and 2 support for MQ & CICS issues and working with external/internal clients on MQ connectivity.
• Provide Major Incident Management and Technical Call support.
• Provide media storage support. Ship and receive media from offshore storage vendor.
• Create and maintain Knowledge Base Articles.
• Provide support on IPLs and other activities using HMC/BMC consoles.
• Provide batch scheduling support for Mainframe CA-Scheduler and Distributive Autosys job schedulers.
• Provide UNIX/LINUX support for auto operator commands thru SecuteCRT.
• Identify and implement efficiencies and improvements to standard processes and procedures.
• Provide support for migrations, deployments, implementation, changes, external/internal testing.
• Coordinate and participate in planned Disaster Recovery Testing
• Coordinate weekly Mainframe change activities (deployments, upgrade, migration, installation)
• Responsible for all aspects of batch processing, including the timeliness of systems availability.
• Coordinate and participate in planned Disaster Recovery Testing
• Support automation by making recommendations for optimizing and streamlining daily functions and batch cycles.
QUALIFICATIONS:
• Bachelor's degree preferred or equivalent experience.
• Minimum of 6 years of related experience.
• Strong Computer Operation background in large-scale, multi-plex Mainframe environments
• Strong written, verbal communication and presentation skills
• Strong knowledge of IBM z/OS, JES2, MVS, HMC, VTAM, NETVIEW, TSO/ISPF, Mainview
• Strong IPL knowledge using HMC, BMC
• Working Knowledge of JCL
• Strong Knowledge of CA7/11/CA Scheduler and Autosys
• Strong Knowledge of Service Now and Splunk for alert management
• Strong level 1 and 2 support for MQ & CICS products.
