Maintenance Sales Manager - Weller Brothers Landscaping

JOB SUMMARY 

The primary responsibility of the Maintenance Sales Manager is to be the point of contact for key accounts while overseeing and developing the account management team. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

To perform this job successfully, an individual must be able to perform each essential duty and competency satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job.  

Account Manager Position Responsibilities: - 30% 

• Retain and sell key lawn and landscape maintenance contracts.  

• Upsell plant health care, arbor, enhancement, snow removal, and other services. 

• Ensure client and company quality-of-work standards are being met. 

• Develop positive relationships with key clients, establishing clear, frequent, effective, professional, and timely communication 

• Develop mutual trust with clients by demonstrating the ability to exceed expectations. 

• Prepare and present proposals in a timely and professional manner, according to company standards.  

• Track all proposals in progress, and pursue and follow up to closure. 

• Participate in various events, organizations, and industry associations to build relationships. 

• Develop community ties to enhance the Weller Brothers brand. 

• Assist the Branch Manager with monitoring the operations team and provide suggestions for improvements.

• Provide Operations Managers information regarding job prioritization and assist with scheduling  

• Execute site audits, and present maintenance service and landscape enhancement opportunities to the clients. 

• Act as liaison between client and operations teams  

• Develop and maintain professional relationships with operations team members. 

• Report time and productivity daily using LMN.  

• Track expenses according to company policy. 

• Work the hours necessary to ensure the jobs are being completed on time, including weekends and holidays, if necessary. ? Maintain a clean and professionally appearing company vehicle. 

• Manage the sales process from prospecting through sale and transition accounts/projects to appropriate account management and/or operations  team 

• Create vertical market development plans; make recommendations regarding actions, including cooperative selling efforts. ? Make decisions that are in the best interest of the company. 

• Other duties as needed to help drive and fulfill the Weller Brothers Mission. (snow removal). 

• Promote The Weller Brothers Way through demonstration of our Roots, Safety, Quality, Communication, Win The Day. 
   

Personnel Management Responsibilities: - 70% 

• Assist with hiring and training processes for new Account Managers 

• Assists with developing recruiting and hiring plans that align with company growth strategy. 

• Motivate, train and empower team members to become successful Account Managers. 

• Oversee performance management of the Rochester Account Managers, including addressing client service issues, and assigning/directing workload. 

• Coach Account Managers through difficult conversations with clients 

• Hold team accountable for following Weller Brothers policies and work-flow processes 

• Assists with setting team and individual sales goals aligned with overall branch and company growth strategy. 

• Consistently tracks actual vs budgeted sales goals for Rochester Account Managers.

• Conduct regular 1 on 1 meetings with the Head of Account Management. 

• Ensure all client accounts are being managed to Weller Brothers’ standards. 

• Assist in collecting and analyzing data related to sales and retention to present to Senior Leadership. 

• Make decisions that are in the best interest of the company. 

• Other duties as needed to help drive and fulfill the Weller Brothers Mission. 

• Promote The Weller Brothers Way through demonstration of our Roots, Safety, Quality, Communication, Win The Day. 

REQUIRED SKILLS/ABILITIES 

• Work and communicate professionally with clients and team members. 

• Ability to inspire and motivate new account managers. 

• Proficient in Microsoft Office. 

• Highly organized and detail-oriented. 

• Strong ability to work independently with little direction. 

• Ability to prioritize and multitask. 

• Excellent time management and performance management skills. 

• Collaborative, positive attitude with eagerness to learn and assist where needed.

REQUIRED EDUCATION & EXPERIENCE 

• Post High School degree or experience equivalent. 

• Proven track record of successful sales leadership. 

• 2-4 years of management & motivation experience 

PHYSICAL REQUIREMENTS 

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this  job. The team member must be able to perform the following tasks during a typical 8+ hour day. 

LIGHT MEDIUM WORK: Lifting up to 30#; frequent lifting or carrying of objects weighing up to 20#. 

COMPENSATION AND BENEFITS

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Holidays and Paid Time Off (Including the opportunity for unlimited PTO after 1 year of employment)
• 401K with Company Match Up to 4%
• Employee Assistance Program (EAP)
• Cell Phone Reimbursement
• Company Truck

POSITION TYPE/EXPECTED HOURS OF WORK 

This is a full-time exempt position. Specific schedules will be determined based on weather and general needs of the business. 

Disclaimer: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and  criteria considered necessary to perform the job successfully. The company recognized that an individual with a disability may require an accommodation to  enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations. This document does not create an  employment contract, implied or otherwise, other than an “at will” relationship.