Maintenance Supervisor - Arbour Valley Management LLC

Job Description
Maintenance Supervisor

Overall Functions:

Primary responsibilities include the hands-on-maintenance of the property, including overall inspection, repair and general maintenance of apartments and other interior/exterior areas.  Acts as a “team leader” among the general maintenance staff, delegating, supervising and directing the work of the department.

Essential Functions:

•    Ensures that the maintenance staff is performing to Arbour Valley’s standards and service requests are handled in a prompt, courteous and efficient manner.  Arbour Valley’s standard is to complete a service request as soon as possible within 24 hours of the request.
•    Prepares or assists in preparing all market-ready apartments according to Arbour Valley’s standard which is normally 5-7 days.
•    As  a team leader, responsible for the training and supervision of property maintenance staff.  Typically involved with the Property Manager in hiring, interviews, training and performance reviews of maintenance staff. Consults with the Property Manager in handling disciplinary problems and/or employee relation issues of maintenance staff.
•    Complete regular property inspections.
•    Recommends the repair or replacement of any interior and/or exterior areas.
•    Understands and follows property budget in regards to maintenance issues.
•    Performs preventive maintenance functions.
•    Monitors the maintenance and up-keep of all mechanical equipment on the property including, but not limited to, water heaters, HVAC units, etc.
•    Performs various maintenance functions such as electrical installations, pool maintenance, light carpentry/construction, re-keying and mastering door locks, repairing furnaces and air conditioners, plumbing and appliance repairs, drywall and painting repairs, vinyl installation and repair, minor roof repairs, etc.
•    Orders and controls maintenance inventory
•    Ensures that all maintenance staff follows safe work practices.  Responsible for proper use and care of all company tools, equipment and vehicles.
•    Holds at least quarterly a “mandatory” meeting  regarding proper safety in the work place with maintenance staff.  

•    Maintains open communication with the Property Manager and office staff
•    Works along with general maintenance staff and Grounds Keeper in maintaining grounds and common areas, keeping them free of trash and debris.
•    Performs on-call emergency service as required.
•    Understands and complies with Fair Housing standards and procedures.
•    Attends and participates in training programs as requested.
•    Assists and attends resident functions.
•    Assist the Property Manager on special maintenance projects as necessary.
•    Represents Arbour Valley in a professional manner at all times.  Consistently maintains a professional courteous attitude when dealing with residents, co-workers and the general public.
•    Performs other duties as assigned.

Other Requirements:

•    Must successfully pass background screening and pass drug testing.
•    Has a minimum of three years verifiable hands-on maintenance experience in areas such as plumbing, electrical, carpentry, HVAC, etc is necessary.
•    Experienced in the usage of normal hand tools used in construction, maintenance and landscaping.
•    Has a valid driver’s license, a good driving record and up-to-date auto insurance..
•    Must be HVAC certified and/or EPA and CFC certified.
•    Must be able to work inside and outside in all types of weather.  Medium to heavy work requiring prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching and lifting to a maximum of 100 lbs with frequently lifting and carrying up to 50 lbs.  Good eye/hand coordination is essential.  Color perception, the ability to differentiate colors in terms of hue, and the ability to identify a particular color or color combination from memory is required.  Must be able to lift and work heavy equipment and utilize a ladder as required.

Working Environment:

•    The work environment characteristics describe here are representative of those an employee encounters while performing the essential function of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of the this job, the employee frequently works in outside weather conditions and is frequently exposed to risk of electrical shock.  The employee occasionally works near moving mechanical parts and in high, precarious places and, is occasionally exposed to fumes or airborne particles.

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