Maintenance Supervisor - American Property Management

Maintenance Supervisor | Briarstone & Bellamonte Apartments (Tacoma, WA)

About American Property Management

Founded in Bellevue, Washington in 1986, American Property Management stands proud as a family-owned leader in property management. With over three decades of dedicated service, our expertise shines in the realm of multifamily community management. We currently have 5,000+ units under management and strive to showcase excellence to our internal and external stakeholders.

To learn more about us: https://www.americanpropertymgmt.com/about-us

Position Overview 

• Schedule – Monday through Friday 7:30am to 4:30pm - Flexibility to work additional hours may be required to meet company/project needs.
• On-Site Requirement: This position requires physical presence at your job location during the scheduled hours. 

  **Must live within 30 miles of the property and have reliable transportation. If relocating, relocation must be completed prior to start date.

• Property Information – Briarstone, a 157-unit community built in 1993 and a 12-unit community built in 2008. Bellamonte, a 120-unit community built in 1991.
• Compensation Package–
  • $75,000 to $75,000 / Year*
  • Bonus Incentives include: Monthly Leasing Bonuses!
  • Competitive medical, dental, and vision benefits. Employer pays 85% of employee's premium.
  • 401k contribution opportunity with an annual company match.
  • Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
  • Paid vacation starting at two weeks and increasing with tenure.
  • 10 paid holidays, including 2 personal holidays of your choice.

* The above compensation is a range. Offers are made based on a candidate's experience and the geographical location of this position.

What We Offer

• Competitive starting wages (listed above).
• A company-wide commitment to diversity and inclusion.
• A positive work environment where employee's contributions are valued.
• A fun culture with team-building activities and events.
• Comprehensive training programs and development opportunities.

What We're Looking For

• 4+ years' experience in multifamily and/or hotel maintenance required in the last 10 years.
• 2+ years' experience in a maintenance supervisory position, including the oversight and management of employees preferred.
• Proven experience overseeing CapEx projects in a multi-family setting.
• Strong project management skills with the ability to oversee multiple projects simultaneously.
• Must be well-versed in the unit turn process from start to finish.
• Must have experience in tracking and maintaining inventory.
• Must be well-versed in maintaining budget and ordering procedures.
• Ability to assess and perform preventative maintenance and safety hazards on an ongoing basis.
• Experience providing great customer service to residents and/or customers is required.
• Prior experience with Capital Improvements preferred.
• Driver's license is required.
• HVAC certification preferred.
• CPO certification preferred.
• Must be able to provide your own basic hand tools – the Company will provide power tools.
• High school diploma or GED required.
• Demonstrates exceptional attention to detail and organizational abilities.
• Proficient in effective communication and teamwork.
• Maintains a positive outlook and embraces a collaborative team approach.
• Shows responsibility and takes pride in their work.
• Fluent in English, with strong reading, speaking, and writing skills.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Your Role

• Manage and oversee multiple CapEx projects, including renovations, upgrades, and new construction within the communities.
• Develop project timelines, budgets, and scopes of work; ensure projects adhere to these parameters.
• Coordinate with contractors, architects, and vendors to ensure the timely and quality execution of CapEx projects.
• Supervise the property maintenance department and contracted employees working on-site.
• Must be able to exemplify and exercise discretion and sound independent judgment to evaluate quality of work.
• Responsible for purchasing within budget parameters.
• Train and supervise maintenance personnel in the use of equipment and chemicals.
• Maintain grounds, work and storage areas and dumpster areas on a daily basis to ensure curb appeal up to company standards.
• Paint and clean as needed to ensure timely unit turnover.
• Ensure lawns are mowed and trimmed and entryways, walkways and driveways are blown and free of debris.
• Ensure equipment is serviced on a regular basis to maintain safe operations.
• Must be able to be on-call for emergencies or snow removal.
• Maintain and enforce all company policies and procedures as established in the Operations Manual.
• Must be able to clean units as needed.

The responsibilities above are not all-inclusive.

Our Mission & Culture

At American Property Management, "We are committed to being the 'Best Asset Management Company in the West' by setting the industry standard in customer service and honoring our customers who rely on us for continued exemplary service year after year." To fulfill this mission, we prioritize respect, collaboration, integrity, and transparency. These core principles guide our interactions and decisions, creating a work environment where every voice is heard and valued.

We understand that our employees are the cornerstone of our success, and we foster a culture that encourages teamwork and open communication. Our commitment to integrity and transparency not only shapes the way we do business but also how we support and appreciate our dedicated team members. By nurturing these values and striving to exceed customer expectations, we create a stronger, more successful company where everyone has the opportunity to thrive.

Candidate Screening & Interview Process

All applicants who meet the qualifications for this position are encouraged to apply. Upon submission of your application, you may be invited to participate in a preliminary virtual interview with a member of our Human Resources team. Successful candidates will proceed to virtual and/or on-site interviews with the Hiring Manager(s).

Other requirements:

• Willingness to complete an online assessment test.
• Willingness to complete a 4-panel drug screening and background check upon hire.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER AND AFFIRMATIVE ACTION EMPLOYER

We are a proud Equal Opportunity Employer and are dedicated to fostering an inclusive workplace. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive. We encourage applicants of all races, colors, religions, genders, sexual orientations, gender identities or expressions, national origins, ages, disabilities, veteran status, and all other characteristics to apply. Our commitment to equality, respect, and inclusivity means we strive to reflect the communities we serve and welcome the unique contributions that come from diverse perspectives.