Maintenance Technician - Vacasa

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day.Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

What we’re looking for

Vacasa is looking for a competent, energetic, advanced communicator, and leader to join our team as a Maintenance Engineer. This person is a hard-working individual who will embody our values while ensuring the maintenance needs of all Vacasa properties are met. This person will work closely with the local management team.

Compensation

• $18 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. 
• More benefits and company perks information below

What you’ll do

• Assist with maintenance operations in the assigned location, for a specific portfolio of properties
• Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are maintained and well cared for 
• Meet and maintain Vacasa standards and metrics such NPS, standard unit appearance,  and efficiency
• Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis 
• Perform home maintenance (appliance/ cable/ wifi troubleshooting, basic HVAC repair, light plumbing, etc)
• Conduct regular inspections prior to guest and owner arrivals
• Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets
• Assist with housekeeping assignments as needed
• Establish and maintain open, collaborative relationships with fellow regional team members and upper management team
• Provide cross-coverage for your team members when necessary
• Other responsibilities as assigned - because every day looks different

The skills you’ll need

• Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
• Professional in all forms of communications such as email, phone calls, video calls and texts
• Ability to work well under pressure in an agile, fast-paced environment 
• Excellent time management skills with the ability to change activity frequently and cope with interruptions
• Highly responsive and reliable 
• Strong attention to detail
• Prior housekeeping experience a plus 
• Adhere to all company policies and procedures

Work Environment and Physical Demands

• Availability to work Sunday through Saturday, early mornings and evenings as needed. 
• Traveling between worksites is frequent and this person will need their own reliable transportation. 
• Occasional need to perform housekeeping and maintenance duties
• Ability to stand, sit, and walk for an extended period of time
  • Reach overhead and below the waist 
  • Regularly push, pull, and lift up to 25 pounds
  • Occasionally lift or move up to 50 pounds 
  • Bend, stoop, squat, kneel, and twist
• The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

What you’ll get

• Health/dental/vision insurance—100% coverage option based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute 
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid vacation & sick days
• Employee Assistance Program
• Career advancement opportunities
• Employee discounts 
• All the equipment you’ll need to be successful
• Great colleagues and culture
• Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. 

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes.Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age.Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.