Managed Care Claims Validator / Biller - CommuniCare Health Services Corporate

Since 1984, the CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions.

Our more than 150 skilled nursing, assisted living, independent living, behavioral health, and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia, Pennsylvania).

Due to continued growth, CommuniCare Health Services is currently recruiting for a Claims Validator / Biller to support our Central Billing Office team.

PURPOSE/BELIEF STATEMENT

The position of Managed Care Claims Validator / Biller is responsible for accurate and timely filing of all managed care claims on their assigned caseload with the appropriate insurance carrier. The position requires working with the CBO cash collections team, CBO cash posting team, Business Office Manager, Regional Director of Finance, MDS, Case Management, and others. The CBO claims validation staff will strive to always be the expert and resource to others for all aspects of the UB04 and 1500 claim forms. 

WHAT WE OFFER

As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.

JOB DUTIES/RESPONSIBILITIES

Claim validators must be proficient with all coding required on claims for SNF billing. To ensure the highest possibility of billing a clean initial claim, the claim information requires validation against the data located within the PCC tabs and documents. The PCC data to validate on the claim may be contained within areas of the Census, AR Insurance, authorization documentation, and eligibility. The claims validator will play a role in triple check with the facility to ensure all information confirmed accurate during triple check process is also accurate on the claim. This will be done according to an outlined process, that could change or evolve at times, that will allow for proper documentation and will ensure that all necessary data was verified prior to billing.  

Additional responsibilities:

• Check claim to verify correct value and occurrence codes are populated on the claim.
• Check the clearing house daily for any claims rejections of claims billed in the last 30 days. Any rejections need to be worked by the validator to determine and resolve the issue to get the claim on file.
• Report any trends or patterns with claim rejections or denials to revenue cycle for review.
• Identify and report if a contracted payer needs to be set up for use in PCC at a contracted facility.
• Ensure all managed care claims have been validated and billed out of PCC by the 10th business day after close. Any claims that are not billed out by the end of the 10th business day, require a note in PCC with an explanation for the delay in billing. 
• Rebilli ay corrected claims that the collections team needs submitted, due to an updated authorization, retroactive eligibility changes, diagnosis code denials, etc.
• For new aquisition, pay particular detail to which NPI and Tax ID is required for specified claims for each carrier to ensure proper billing and reimbursement.
• Validators are expected to be experts on managed care and able to identify appropriate lines of business, exclusions, valid authorization numbers, appropriate insurance protocols, timely filing rules, etc.
• Attend, Participate, and/or Lead facility Educational In-services when appropriate.
• Attend all required in-service and training programs required within your department.
• Perform other related duties as assigned or requested.
• Promptly reports any suspected resident financial abuse or billing fraud to supervisor immediately.

QUALIFICATIONS/EXPERIENCE REQUIREMENTS

• High School graduate or GED required.
• Prior Work/Life experience, preferably in a long term care setting.
• Prior work/life experiences, preferably in a healthcare setting.
• Prior experience preferably with related software applications.

KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of medical billing/collection practices.
• Must be knowledgeable of accounts receivable practices and procedures, as well as laws, regulations and guidelines that pertain to long term care.
• Must have a high degree of attention to detail.
• Must have the ability to make independent decisions when circumstances warrant such action, sense of urgency.
• Strong mathematical, written and verbal communication skills.
• Basic computer literacy and skills
• Strong organizational skills a must.

About Us

A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.