Manager, Creative Services - Lennox International

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

WHAT YOU’LL BE DOING

A Creative Services Manager at Lennox plays a pivotal role in bridging creativity and business strategy. The Creative Services Manager is responsible to ensure successful development and execution of complex content strategies and campaigns. The role oversees the creative team, ensuring all projects align with the company’s brand vision and business objectives. This role involves ensuring the timely and budget-conscious delivery of all creative outputs, as well as managing the development and execution of creative strategies, leading a team of designers, video production, editors, and copywriters as well as outside partners.

Key Responsibilities:

• Leadership and Team Management: Lead and inspire the creative team, fostering an environment of innovation and excellence.
• Creative Strategy Development: Develop and implement creative strategies that align with the company’s brand vision and business goals.
• Project Oversight: Oversee all creative projects from conception to completion, ensuring they meet deadlines and budget constraints.
• Collaboration: Work closely with marketing teams to develop compelling B2B and B2C campaigns, imagery, channel content and training assets while ensuring brand consistency.
• Quality Control: Review and approve all creative deliverables to ensure they meet quality standards and align with the brand’s identity.
• Budget Management: Establish and manage the creative budget, allocating resources effectively.

WHAT DRIVES SUCCESS:

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:  

• Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise – balancing routine tasks, urgent action items, and long-term projects is second nature for you.
• Decision Quality:You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.
• Drives Results: You show pride in “getting the job done” with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.

The Compensation range for this position is approximately $98,400 - $129,150 and will be based on the candidate’s qualification, experience, and education.

WHAT WE ARE LOOKING FOR: 

• Education: Bachelor’s degree in Design, Marketing, or a related field.
• Experience: Proven experience as a manager of creative production or in a similar role, preferably within a large organization. Budget management and content planning required.
• Leadership Skills: Strong leadership abilities with a track record of inspiring and motivating a team, collaborating across teams and outside partners to ensure successful execution. Experience managing a group of designated cross-functional content creators and outside agencies.
• Project Management: Excellent project management skills, with a proven ability to deliver projects on time and within budget.
• Creative Expertise: Deep understanding of creative processes and techniques, including management of outsourcing work with agencies, production houses and editing teams. Management of Digital Asset Management tool. Responsible for the development, maintenance, and commercialization of Brand Guidelines. Proven history developing new and managing existing process to support content creation across channels.
• Communication: Exceptional communication and collaboration skills.

Preferred Qualifications:

• Industry Experience: B2B and B2E experience in industries and oversight of creating campaign, video content, digital content and copy.

The successful candidate is a problem-solver, innovative, creative, resourceful, and detail oriented.

WE VALUE DIVERSITY

We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

WHAT WE OFFER: 

Lennox offers employees a variety of flexible work options.  This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company matching
• Employee stock purchase program
• Community involvement opportunities
• Robust employee assistance program
• And much, much more!

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